Part–Time Career Opportunities
Ready to be a cornerstone of success? As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph. This isn't just a role; it's a rewarding career path with exciting room for professional advancement!
You'll be instrumental in shaping our customers' experiences, treating everyone with the utmost respect and delivering world-class service whether they're in-person or on the phone. We're looking for Retail Office Associates who are not only computer-savvy and great at multitasking, but also possess strong interpersonal skills and a true team spirit. If you're a career-minded professional who consistently sets high benchmarks for customer service, you'll thrive here. You'll provide exceptional sales support, processing orders accurately and efficiently, all while maintaining a positive outlook. Crucially, your strong customer service skills will empower you to identify root causes and assist customers efficiently, timely, and with empathy.
About Us:
At Regency Furniture Showrooms, we are dedicated to providing our customers with stylish and affordable home furnishings that transform their spaces. With a commitment to quality and customer satisfaction, we strive to create a welcoming environment for our team and our clients. Join us in making homes beautiful with extraordinary customer satisfaction!
COME GROW WITH US TODAY!
Benefits of working for us!
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Recognition and reward programs
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Paid Vacation, Holidays (Thanksgiving and Christmas)
Our prices are already low, but why not more! Generous Employee Discount
Job Responsibilities:
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Enter customer orders into the system accurately and completely
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Process payment to proper accounts
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Responsible for security of cash and other legal tenders
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Prepare daily deposits in accordance with Company policies and procedures
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Answer incoming calls and respond to customer queries in a timely and courteous manner
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Schedule deliveries that are convenient for the customers and comply with company procedures
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Maintain all open orders and courteously communicate status with customers
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Work daily reports according to Company requirements
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Assist with showroom displays, tagging, and other tasks as needed to help maintain a customer-friendly showroom in keeping with the standards of Ashley Home Store Furniture
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Assist Office Manager when needed
As a Retail Office Associate, you must:
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Have a High School diploma or GED
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Have strong business acumen and Excellent verbal and listening skills
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Solid knowledge and computer literacy (Microsoft Outlook, Word, Excel, etc.)
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Strong cash handling skills and Ability to calculate figures (discounts, interest, commission, percentages, area, etc.)
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Strong interpersonal and human relations skills
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Proven analytical and problem-solving skills
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Ability to use sound judgment and decision making while effectively responding to common inquiries or complaints from customers or vendors
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Be able to lift/ move up to 25 pounds, regularly
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Being bilingual is a plus
Regency Management Services is an Equal Employment Opportunity (“EEO”) / ADA Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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