Job Title: Luxury Sales Consultant (Full-Time)
Location: Washington, DC
Company: Local Luxury Jewelry Business
Job Type: Full-Time
About Us: We are a local, luxury, family-owned jewelry company dedicated to creating beautiful, high-quality pieces that celebrate life's special moments. We specialize in both ready-to-wear and custom jewelry, providing our customers with unique, personalized experiences. We're seeking a passionate and knowledgeable Sales Associate to join our team and help our customers find or create their perfect piece.
Job Description: We're looking for an enthusiastic and customer-focused Sales Associate to drive sales and provide exceptional service in our jewelry store. The ideal candidate will have a passion for jewelry, strong interpersonal skills, and the ability to guide customers through both traditional and custom jewelry purchases.
Key Responsibilities:
- Provide outstanding customer service and create a welcoming environment for all clients
- Develop a thorough understanding of our jewelry collections, including materials, designs, and pricing
- Guide customers through the custom jewelry design process, from initial concept to final product
- Meet and exceed individual and store sales goals
- Process sales transactions accurately and efficiently
- Maintain a clean, organized, and visually appealing sales floor
- Assist with inventory management and restocking
- Participate in ongoing product knowledge and sales technique training
- Collaborate with the design team to communicate customer preferences and trends
- Handle customer inquiries, special orders, and after-sales support
- Assist with visual merchandising and display creation
- Contribute to social media and website content by sharing product knowledge and customer stories (as appropriate)
Qualifications:
- 1-3 years of retail sales experience, preferably in jewelry or luxury goods
- Strong interpersonal and communication skills
- Ability to build rapport with customers and provide personalized shopping experiences
- Basic understanding of jewelry, gemstones, and precious metals (additional training will be provided)
- Proficiency in point-of-sale systems and Microsoft Office suite
- Ability to work flexible hours, including evenings, weekends, and holidays
- High school diploma or equivalent; college degree is a plus
- Ability to stand for extended periods and lift up to 20 pounds
Desired Qualities:
- Passion for jewelry and fashion
- Creative problem-solving skills for custom design requests
- Attention to detail and strong organizational skills
- Ability to work both independently and as part of a team
- Patience and persistence in nurturing long-term customer relationships
- Enthusiasm for learning about new products and industry trends
Compensation and Benefits:
- Starting salary: $50,000 per year with opportunity for growth based on performance
- Sales commission structure available upon review
- Annual performance-based bonus review
- Health insurance stipend or parking allowance (employee's choice)
- Paid time off and holiday pay
- Employee discount on jewelry products
- Ongoing training and professional development opportunities
- Company-provided wardrobe/uniform, matching current sales team attire
To Apply: Please submit your resume and cover letter to [marketstdiamonds@gmail.com]. In your cover letter, please share a brief story about a time when you provided exceptional customer service or helped a client find the perfect gift.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Relocation assistance
Ability to Commute:
- Washington, DC 20037 (Required)
Ability to Relocate:
- Washington, DC 20037: Relocate before starting work (Required)
Work Location: In person
