Admin Officer III-Data Control Unit (ADMINISTRATIVE OFFICER III)

State of Maryland - Maryland State Retirement and Pension Systems • Full-time • Baltimore, MD, US • $62.22k - $67.05k / year • 1d ago

Introduction

The Maryland State Retirement and Pension System (MSRPS) administers benefits for over 397,000 members, including active employees, retirees, and vested participants across 12 retirement systems—supporting the financial security of Maryland’s public servants.

Located in Baltimore’s Central Business District, MSRPS offers a purpose-driven workplace with modern amenities, including panoramic city and harbor views, renovated common areas, upgraded elevators, and an on-site café.

Employees enjoy comprehensive state benefits including medical, dental, prescription coverage, generous paid leave, participation in the state pension system, and supplemental retirement savings options (401(k), 457(b), and more). Additional perks include an on-site fitness center with showers and lockers, 24/7 building security, and easy access to restaurants, shops, public transit, and major highways.

If you're seeking a career with impact, stability, and a supportive environment, explore opportunities with MSRPS.

This position requires that the incumbent work overtime (evening, weekends and

holidays) if the volume of work dictates the necessity, usage of annual leave may be limited or prohibited during the months of June and July due to the fiscal year end closing process.

This position is designated as telework‑eligible under the State of Maryland’s Telework Policy, after successfully completing the defined required training period.

GRADE

LOCATION OF POSITION

120 East Baltimore Street

Baltimore, Maryland 21202

Main Purpose of Job

This position serves as a staff level employee on a small team of professional staff responsible for handling requests from members of the State Retirement and Pension System of Maryland to purchase service credit or receive military service credit, in accordance with applicable retirement laws. The incumbent must maintain an advanced understanding of retirement laws, regulations, policies, and procedures relevant to processing these requests.

The main functions of the team are as follows:

Perform and approve calculations for the purchase of retirement and military service credit in accordance with retirement law, COMAR, Board and agency policies.

Review and certify member service records by auditing data to ensure accuracy and completeness.

Process adjustments to service credit, contributions, and interest to maintain accurate member account records.

Apply advanced knowledge of retirement law and policy to interpret complex cases and recommend procedural improvements.

POSITION DUTIES

This position duties include:

Perform and review complex calculations for the purchase of retirement service credit to include transfer of service under Title 37 from a Local Retirement or Pension System, Leave of Absence purchases, and Regular/Full Cost purchases, and the granting of military service credit. Ensures compliance with State retirement law, COMAR, Board and agency policies, as well as procedures.

Audits and approves Record of Service certifications and service credit adjustments by thoroughly reviewing member service records to ensure accurate and complete reporting of membership data.

Processes file maintenance adjustments to correct or update members’ service credit, accumulated contributions, and interest. Ensures the accuracy and integrity of member account data across all systems.

Applies advanced knowledge of applicable retirement laws and regulations to interpret complex cases and make informed recommendations to the Supervisor for procedural improvements, updated forms, and clearer communications.

Performs various administrative tasks and other duties as assigned to support the overall operations of the Membership Maintenance Team.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to two years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from a college or university for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included the regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Please note that your answers to the supplemental questionnaire must correspond to the information provided on your application to receive credit

Preferred candidates will possess the following qualifications:

Experience working with customers, providing both verbal and written customer communication.
Intermediate level of experience working with Microsoft Office software, including Word, Outlook and Excel.
One year of experience examining, analyzing and interpreting membership data.
One year of experience completing and reviewing calculations (retirement, insurance, health, etc.)
One year of experience working independently, while managing deadlines and multiple priorities.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the minimum for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year. This list will be used by the hiring agency to select employees.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

Due to the confidential nature of the work, selected candidates must undergo and pass a background check.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore, it is important that you provide complete and accurate information on your application.

BENEFITS

STATE OF MARYLAND BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.

Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).

Annual Leave - ten (10) days of accumulated annual leave per year.

Sick Leave - fifteen (15) days of accumulated sick leave per year.

Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.

Holidays - State employees also celebrate at least thirteen (13) holidays per year.

Pension - State employees earn credit towards a retirement pension.

Positions may be eligible for telework.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to:

Maryland State Retirement and Pension Systems

Human Resources Section

120 E. Baltimore Street

Baltimore, MD 21202

Email: Shanera Johnson at smjohnson@sra.state.md.us

PLEASE DO NOT SUBMIT UNSOLICITED DOCUMENTATION

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

People with disabilities and bilingual candidates are encouraged to apply.

We thank our Veterans for their service to our country.

TTY Users: call via Maryland Relay

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