Office Assistant / Front Desk (Mental Health)

Jay Care Mental Health Center • Full-time • Towson, MD, US • 1m ago

Job Summary
We are seeking a dynamic and compassionate Office Assistant / Front Desk professional to join our mental health practice. In this vital role, you will serve as the first point of contact for clients, visitors, and staff, ensuring a welcoming and organized environment. Your energetic approach and excellent organizational skills will help streamline daily operations, manage appointments, and support administrative functions. This position offers an opportunity to contribute to a positive mental health environment while developing your office management expertise.

Responsibilities

Greet clients and visitors warmly, providing exceptional customer service and maintaining a professional front desk presence
Manage multi-line phone systems, answer inquiries promptly, and direct calls efficiently using proper phone etiquette
Schedule appointments and calendar management for clinicians and staff using digital tools such as Google Workspace or Microsoft Office
Perform data entry, filing, and maintain accurate records of client information while ensuring confidentiality and compliance with privacy standards
Handle incoming and outgoing correspondence, including proofreading documents for clarity and accuracy
Assist with office management tasks such as supply inventory, basic bookkeeping using QuickBooks, and organizing files for easy retrieval
Support administrative duties like proofreading forms, managing office emails, and coordinating with external vendors or service providers

Experience

Prior office experience in a healthcare or mental health setting is highly preferred
Demonstrated clerical experience with strong organizational skills and attention to detail
Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry skills
Experience with multi-line phone systems, calendar management, and customer support roles
Bilingual abilities are a plus to better serve diverse client populations
Knowledge of medical or dental receptionist duties is advantageous but not required
Personal assistant or administrative support experience will be considered beneficial

Join us in creating a supportive environment where mental health matters! We value energetic professionals who thrive on organization, communication, and delivering outstanding service. This paid position offers an engaging opportunity to develop your office management skills while making a meaningful difference in people's lives.

Pay: From $1,500.00 per month

Work Location: In person