Server

Level99 Entertainment • Full-time • Tysons Corner, Virginia, United States • $20 - $35 / hour • 1w ago

A Server at Level99 provides exceptional hospitality, creating a warm and inviting atmosphere for all restaurant guests and entertainment players with genuine enthusiasm. They anticipate guest needs, possess extensive food and beverage knowledge, and work effectively with the team to ensure seamless and exemplary service.

RESPONSIBILITIES

Warmly greet guests ensuring a warm welcoming but not overbearing table presence
Be present and attentive by recognizing visual cues of guests’ needs before they realize what they need
Convey enthusiasm for our food and beverage menus while maintaining proper knowledge of the menu and food allergies within dishes
Work as a team at all times, looking to support one another and prioritize on behalf of the guest
Accurately process transactions using the POS system including guest payments and order tracking
Understand and follow the steps of service
Check identification of guests to verify they are of legal drinking age
Be proactive about keeping the server stations stocked and your section clean and clear
Review daily tasks checklist to have the dining area clean and ready for service
Run food, bus tables and contribute the guest experience
Comply with all health, safety and hygiene standards and policies
Perform all other duties as needed

POSITION REQUIREMENTS

Previous experience as a Server or Bartender
Effective verbal and written communication skills
Knowledge of health and sanitation code and policies
Organized with strong attention to detail
High integrity and professionalism
A positive, joyful, upbeat and energetic attitude – leading by example
Must be 18 years old or older, the legal age to serve

OTHER DESIRABLE SKILLS & EXPERIENCE

Previous high volume experience
Strong knowledge of beer and cocktail programs
Experience with POS and KDS systems

WORKING CONDITIONS

Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays
Able to work eight hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs
Able to grasp, reach overhead, push, lift and carry up to 50 pounds
Ability to work well under pressure in a fast paced, ever changing work environment

Tipped, target $20-35+ based on averages and subject to fluctuation.

WHO WE ARE

Level99 is a real-world gaming venue designed for adults, featuring over 50 mental and physical challenges in artistic environments. Games range from ninja warrior obstacle course style challenges to mental logic puzzles, and everything in between. Each challenge is quick—just 1 to 4 minutes—and Players can do the same room over and over again, or they can move on to something new. Like a video game, Players earn rewards, climb the leaderboard, and make progress – each time a Player comes back, the game remembers where they left off.

Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, and Paramus, NJ. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details.

While we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new!

YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU…

Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work

Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job

Are just a little bit obsessive about getting the details right the first time

Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"

Level99 is an E-Verify employer.

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