Assistant Store Manager

Perfumania • Full-time • Woodbridge, Virginia, United States • $18 - $22 / hour • 2m ago

The Assistant Store Manager is responsible for helping the Store Manager with the overall operation and profitability of the store. Additionally, the Assistant Store Manager helps to lead associates to create and maintain the Perfumania experience. As a proven leader, Perfumania expects its Assistant Store Managers to spend most of his or her time training, motivating, directing, and supervising Sales Associates to optimize Customer satisfaction.

Essential Duties and Responsibilities:

Sales Generation and Customer Service (be ready to sell, as this is a performance-based role which includes base salary, commission and potential bonus!)

· Successfully help lead the team on the sales floor and support on floor coverage by demonstrating and providing superior service to every customer 

· Pursues sales growth and strives to meet or exceed daily, weekly, and monthly sales plans

· Provide direction to sales team regarding company goals and objectives

Monitor Sales Associates customer service and sales performance, provide ongoing coaching & guidance, as needed
Communicate store trends and recommendations to Store Manager  
Resolve Customer disputes in a professional manner

Recruiting, Training and Development  

Help in training and developing a sales-orientated team
Provide effective training to ensure all Sales Associates are educated in such procedures as; opening, closing, cashiering, returns and other functions related to the operations of the store  
Delegate duties and responsibilities to foster a sense of ownership among the staff and to increase efficiency of store operations  
Communicate feedback to Store Manager with regard to sales and Sales Associate performance

Visual Merchandise Management  

· Review monthly marketing memos to ensure proper execution of in-store promotions

Educate Sales Associates on how to implement, evaluate and create visual displays based on Perfumania guidelines  
Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn  
Provide Store Manager with feedback on sales promotions, marketing and visual displays

Operations  

Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention
Ensure that all Human Resources paperwork (pan forms, separation forms and new hire paperwork etc.) is promptly & accurately completed  and ensure compliance with all state and federal wage and hour laws  
Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business
Responsible for monitoring schedules and payroll hours on a weekly basis using key business reports and payroll tools

Qualifications & Experience

· Minimum of 2 years in a fast-paced retail management position, or other relevant work experience

Able to sell and create a world-class customer experience

· Proven track record of leading a team to achieve sales and customer service targets

· Ability to complete tasks in a timely manner with a high degree of accuracy and attention to detail

· Flexible availability to work during peak retail hours such as nights, overnights, weekends, and holidays

· High school diploma or equivalent; college degree or equivalent work experience preferred

Skills

· Proficient with basic technology (POS system, & Microsoft Office programs)

· Excellent written and verbal communication

· Strong collaboration and interpersonal skills

· Strong organizational skills to manage multiple tasks

· Ability to react under pressure and use good judgment in ambiguous situations

Physical Requirements

· Ability to stand and walk for long periods of time, up to 8 hours a day

· Bending, rotating, and reaching conducive to a retail environment and to receiving, pricing and stocking merchandise

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Work Location: In person

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