Better Hospitality Group (BHG) is the operating group behind four of Washington, D.C.'s most popular neighborhood restaurants & bars: TAKODA Restaurant & Beer Garden in bustling Shaw, a sister TAKODA location in the up-and-coming Navy Yard neighborhood, Boardwalk Bar & Arcade on the waterfront of The Wharf, and our newest Wharf location, Easy Company restaurant & wine bar. BHG is one of the fastest-growing and prominent hospitality groups in the Greater Washington region. To learn more, please visit us at betterhospitality.com.
Summary:
We are excited to offer you the opportunity to join Easy Company as its Assistant General Manager. Recently named a finalist for Wine Program of the Year by the Restaurant Association of Metropolitan Washington (RAMW). Easy Company is known for its elevated service, expansive food menu, and exceptional wine program. This role offers the opportunity to lead a talented team and continue building
As Assistant General Manager, you will be responsible for ensuring the day-to-day operations of the venue run smoothly and sales targets are achieved. You will oversee a Front of House (FOH) team of 20-30 bartenders, servers, barbacks, and hosts while running 5 floor shifts per week. These shifts will be scheduled Wednesday through Sunday each week. You will be reporting to the Director of Operations of BHG. We are seeking someone with hospitality management experience who is energetic, firm but approachable, and wants to be part of a quickly expanding team. As part of this role, you will participate in our management development program, designed to provide you with the skills, knowledge, and experience necessary to advance into a General Manager position at one of our venues.
What You’ll Be Doing:
· Ensure shifts run smoothly with all FOH Team Members effectively performing their duties before, during, and after shifts
· Coordinate with our Back of House (BOH) Team Members as needed to minimize ticket times and ensure high-quality food
· Facilitate excellent customer service and resolve Guest issues as they arise
· Lead and develop individual FOH Team Members, coaching and utilizing corrective action when necessary
· Adhere to all ABRA and Department of Health regulations
· Oversee the cleanliness of venue facilities and coordinate servicing for any maintenance issues
· Perform administrative and operational duties (e.g., invoicing, hiring) as determined by our Director of Operations
· Adjust the Point-of-Sale system as needed
· Ensure all company policies are upheld, and report concerns to our HR Manager
What We're Looking For:
· 2+ years of experience managing a bar/restaurant preferred
· Demonstrated leadership and problem-solving ability
· Refined interpersonal skills for interacting with our Team Members and Guests
· Ability to stay cool and focused under pressure
· Demonstrated confidence in providing coaching and performance feedback to team members when needed.
· Strong knowledge of food and beverage operations, inventory management, and food safety standards.
· Commitment to delivering exceptional guest service while maintaining the venue's high standards and reputation.
· Experience with the Toast Point-of-Sale (POS) system is preferred.
· Extensive Wine knowledge is preferred.
Compensation & Benefits:
- $75,000 Base Salary
- Health Insurance Plan
- Cell Phone Plan
- Parking Pass for the Venue
- Paid Time Off and Sick Leave
- 401(k) Plan with Company Match
- Performance-based Bonus of up to $6,500
Job Type: Full-time
Pay: $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Experience:
- Assistant General Manager: 2 years (Preferred)
Work Location: In person