We are looking for highly motivated and energetic individuals who share our passion for specialty coffee and hospitality.
As Assistant Store Leader, you will be empowered to take a hands-on approach to learning how to lead a team and drive the business with direct support from your District Leader.
Key Responsibilities:
As an Assistant Store Leader, you will be a brand ambassador and beacon of culture for both your team and your customers. Your responsibilities will include, but are not limited to, the below key areas.
People Development
You will:
- Create a warm and inclusive environment for your team and your customers
- Work alongside your team to prepare specialty coffee and espresso beverages, including latte art (we’ll teach you!)
- Train new team members while validating their ability to confidently uphold brand standards
- Provide ongoing education and development for all team members, to ensure excellent standards for coffee, food, and customer service are consistently upheld
- Adhere to local and state labor laws
Operations Standards
You will:
- Oversee the store’s coffee & beverage program by conducting quality checks and providing continuous team education to ensure brand standards are consistently executed
- Oversee the store’s food program–including fresh baked pastries, hot sandwiches, and grab & go–by conducting quality checks and providing continuous team education to ensure brand standards are consistently executed
- Oversee the store’s food safety and cleanliness protocols, ensuring compliance with the Department of Health
- Oversee all cash handling policies, including making deposits
- Role model excellent customer service to build a community of Gregulars within your store
Financial Performance
With support from your District Leader, you will:
- Learn to manage inventory metrics (COGS) (weekly basis)
- Learn to manage labor metrics and to write strategic schedules
- Make regular bank deposits according to company policy
- Learn to manage turnover metrics by creating a positive employee experience
- Learn to grow the business by creating store action plans to build sales and customer foot traffic
- Learn to create and execute store action plans to continuously improve while solving problems
The Gregorys Coffee culture includes but is not limited to:
- Team building exercises and leadership development
- Latte Art “Throw Downs” (spirited competitions)
- Movie nights
- Cuppers Challenge (a “cupping” challenge–not sure what a cupping is? We’ll teach you!)
- Internal growth opportunities and mentorship
