Company Overview
Join a Team Dedicated to Transforming Lives
At ROSM, our mission is simple yet powerful: to help injured patients return to health and activity through innovative, clinically tested, non-operative techniques. Every member of our team plays a vital role in fulfilling this mission. Whether you work directly with patients or support operations behind the scenes, your contributions help improve lives and deliver exceptional patient outcomes.
As a growing leader in regenerative and patient-centered care, ROSM is committed to providing innovative treatment solutions and outstanding patient experience. Our success is built on the dedication, expertise, and collaboration of our people. We foster a supportive, high-performing workplace where team members are empowered to grow professionally while making a meaningful impact on the communities we serve.
Our Core Values
At ROSM, we believe our employees are our greatest asset. We are guided by five core values that shape our culture and define how we serve our patients and one another:
- Act with Integrity – We are honest, trustworthy, transparent, and accountable in everything we do.
- Work as a Team – We collaborate, communicate respectfully, and support one another to achieve the best outcomes.
- Provide World-Class Patient Care – We deliver compassionate, patient-centered, evidence-based care and strive to exceed expectations at every touchpoint.
- Be Innovative – We embrace continuous learning, creative problem-solving, and advancements that improve patient care and outcomes.
- Take Ownership – We lead by example, demonstrate initiative, embrace feedback, and take responsibility for delivering excellence.
Position Summary for North Bethesda, MD/DC/VA
ROSM is seeking an experienced, highly organized, and patient-focused Certified Medical Assistant (CMA) to join our growing team in North Bethesda, MD. The ideal candidate is passionate about delivering exceptional patient care, thrives in a collaborative healthcare environment, and embodies ROSM's commitment to integrity, innovation, teamwork, and accountability. While this position is primarily based in Lansdowne, employees may be asked to work at other ROSM locations depending on weekly scheduling and operational needs. This unique opportunity provides exposure to a variety of innovative treatments and allows team members to learn from our skilled physicians while expanding their clinical expertise and professional development.
Summary/Objective
The Medical Scribe/Medical Assistant is a hybrid role position responsible for supporting healthcare providers through accurate clinical documentation and maintaining timely, complete patient records within the Electronic Health Record (EHR) system. Primary scribe responsibilities include accompanying providers during patient encounters, documenting patient histories, symptoms, physical examination findings, assessments, and treatment plans, and updating medical records under provider supervision. The employee will also assist with chart preparation, gathering relevant patient information, and completing follow-up documentation as directed by the provider. As needed, the employee will perform medical assistant duties, including preparing patients and examination rooms, obtaining and documenting patients' histories, assisting with clinical procedures, and maintaining clinical supplies and equipment. The ideal candidate is detail-oriented, adaptable, and capable of supporting efficient clinic operations while maintaining patient confidentiality, ensuring documentation accuracy, and delivering excellent patient care.
Job Description
- Accurately document patient histories, physical examination findings, diagnoses, treatment plans, procedures, and other clinically relevant information in the EMR while accompanying providers during patient encounters and under provider supervision.
- Review, retrieve, and prepare pertinent medical records, diagnostic imaging, laboratory results, and prior clinical documentation for provider evaluation.
- Maintain and update patient records and complete clinical documentation and billing-related activities in accordance with provider instructions and organizational standards.
- Prepare patients for examinations and procedures by obtaining and documenting vital signs, medical histories, and other required clinical information.
- Assist providers with patient care activities, including clinical procedures, phlebotomy, post-operative care, and telephone triage.
- Prepare platelet-rich plasma (PRP), dextrose prolotherapy solutions, and other biologic treatments in accordance with established protocols and provider directives.
- Assist with the sterile preparation and harvesting of bone marrow and adipose tissue grafts, as trained, authorized, and within scope of practice.
- Ensure all required diagnostic test results, medical records, and supporting documentation are obtained and available prior to patient appointments.
- Enter and verify patient information in ultrasound equipment and ensure all studies are accurately recorded and archived within the PACS system.
- Maintain examination rooms in a clean, organized, and fully stocked condition to support safe, efficient, and effective patient care.
- Monitor and maintain inventory levels of clinical supplies, medications, and injectable products; track expiration dates, remove expired items, and coordinate replenishment as necessary.
- Handle, store, and dispose of biohazardous materials in compliance with OSHA regulations and established clinical policies and procedures.
- Respond to incoming telephone calls and perform assigned administrative and clerical duties in a professional and timely manner.
- Provide operational support at multiple clinic locations and travel between offices as required to meet organizational needs.
- Promote efficient clinic operations by exercising sound judgment, working independently when appropriate, and collaborating effectively with providers, staff, and management.
Why Join ROSM?
When you join ROSM, you become part of a team united by a shared purpose: helping patients reclaim their health and quality of life. We are committed to supporting our employees' professional growth, recognizing their contributions, and creating an environment where they can thrive.
If you are passionate about patient care and want to be part of an innovative, mission-driven organization, we encourage you to apply for and help us shape the future of healthcare together.
Pay: $20.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
