Field Service Tech I, Busbar- Ashburn

Vertiv • Full-time • Ashburn, Virginia, United States • $61.12k - $76.44k / year • 4d ago

POSITION SUMMARY

A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 480VAC electrical bus duct systems including iMPB, HPB, TOB and metering communications as well as mechanical repairs and modifications. The FT is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, Supervisor, and direct manager.

RESPONSIBILITIES

A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 480VAC iMPB, HPB, TOB and communications.
The Field Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate
Ability to evaluate the operating conditions of equipment
Ability to interact comfortably with all levels of internal and external customers
Must have the ability and self-motivation to manage one's own schedule
Respond to emergency calls at customer’s request
Strive to provide all customers a 'first time fix' for their equipment
Provide accurate and timely communication to internal and external customers
Monitoring and ensuring compliance with all safety policies, procedures, guidelines, and laws.
Provide accurate and timely reporting of timecards, expense reports, etc Drive Continuous Improvement

QUALIFICATIONS

High School Diploma or GED
ASMET
1+ years of hands-on electrical environment
Basic training in electrical theory and technologies.
Basic knowledge with electrical/electronic test equipment and fundamentals
Mechanical aptitude
Standard computer skills including MS Outlook, Word, and Excel
Valid driver’s license is required
Foster a Customer-First Mindset Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

PHYSICAL & ENVIRONMENTAL DEMANDS

Medium Lifting (30 Ibs. – 45 Ibs.)
Heavy Lifting (over 50 Ibs.)
Frequent Standing
Frequent kneeling / crawling / stooping
Frequent bending / twisting
Frequent climbing (stairs, ladders)
Frequent driving (car, van, truck)
Extreme cold (below 32*)
Extreme heat (above 100*)
Noise Level (Medium / High need to shout to be heard)
Working around moving machinery (fork-lifts, tractors)
Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.) Work outdoors (no effective protection from weather)

TIME TRAVEL REQUIRED

80%

Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength

OUR BEHAVIORS

Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development

The anticipated salary range for this role in the VA locality is between $61,122 to $76,435 per year—salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to receive and/or participate in profit sharing, allowances, travel and/or car expenses, and earn sales incentives based on revenue or utilization depending on the terms of the employee’s role and individual offer details. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.