Is this you?

You are a natural leader with prior experience supervising an hourly team operating in both a warehouse and field environment
You are comfortable successfully overseeing projects to completion in an urban setting
You are intrigued at impacting the urban environment through active and affordable first-and-last-mile transportation and logistics solutions

If yes, then we have your next career opportunity!
Motivate is seeking a qualified Assistant Operations Manager to oversee assembly, maintenance, and repair for the network of docking stations for Washington DC’s bikeshare system. The assistant operations manager will be responsible for daily supervision of operational staff, empowering employees with resources needed to conduct their duties, working in partnership with all team members to identify and ensure operational improvements are implemented, and otherwise ensuring safety and performance standards are met or exceeded. The starting work schedule for this position is Tuesday - Saturday, covering the 7 am – 3 pm shift.
About the Role

Improve the usability of the system via daily oversight of station assembly, repair, and maintenance activities, reporting on system status and performance
Lead teams and individuals to success through the entire employee life-cycle for an hourly, union workforce; monitoring employee performance and ensuring engagement
Monitor daily operational metrics to support the department meeting all SLA (Service Level Agreement) metrics and KPIs (Key Performance Indicators)
Oversee large projects, both in warehouse and in the field
Work in partnership with other operational and support departments to ensure timely and productive workflows for continuous operational improvement
Follow safe work practices and create and maintain a working environment

About You

You bring prior experience supervising an hourly team operating in both warehouse and field environments
You are a natural leader with the ability to supervise a team to ensure the productivity and engagement of each team member
You have strong organizational skills and the ability to successfully lead projects
You are mechanically inclined and curious about new technologies, tools, and processes
You are technology-proficient and can quickly learn different software/applications
You are comfortable working outdoors, year-round in all weather conditions, in an urban setting
You can lift to 75 pounds, and stand, stoop, bend, kneel, and sit for extended periods

About Motivate
We are the premier micromobility service operations and infrastructure experts, delivering bikeshare operations management services to many of the nation’s largest cities. With decades of agile and scalable fleet development experience, we ensure optimal system performance and the highest level of customer satisfaction available.
Motivate is led by a group of seasoned operational experts, creative leaders, and sustainability-minded teams. At Motivate, exceptional service is our North Star. We take pride in working together to keep communities moving and connected to the work, the play, the people, and the places they love most.
Why Join Our Team
As a Motivate employee, you are a key member of our team responsible for the efficient delivery and performance of bikeshare system operations and support services. We’re always looking for new people who aren’t afraid to roll up their sleeves to be successful, whether out in the field or working in one of our depots or office locations, to make a difference in our communities.
Transforming cities is more than just changing the way we travel and commute throughout the metropolitan area. At Motivate, we strive to support the communities we operate in by providing employment to those who need it most. We care about your passion, character, and determination to work hard more than your past.
We are seeking dependable, hardworking, team-oriented employees who want to build a career with Motivate and impact the cities in which we live and work. We’re looking for candidates who are professional, personable and take pride in their work. Do you thrive off teamwork, a great place to work, and the feeling of a job well done? If so, we’d love to hear from you.
Work Perks

Comprehensive medical, dental, and vision plans
Life, accidental death, long-term and short-term disability insurance options
Paid time off and sick time
Paid parental leave
401k retirement plan with company match
Annual bike share membership
Opportunities for growth

Interested? Apply Now!
The above description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications associated with the role. All employees may be required to perform duties outside of their normal responsibilities to accomplish Motivate's mission.
Motivate LLC is an Equal Opportunity Employer. Applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, creed, religion, sex, gender, national origin, ancestry, age, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, or any other legally protected status under applicable law. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law, as well as individuals who need an accommodation because of pregnancy or their sincerely held religious beliefs. If you require assistance or reasonable accommodation during any aspect of the application process or performance of your job, please contact the People Team or the hiring manager.

Motivate jobs

Assistant Operations Manager

Never Miss a New Opportunity