Job Summary
We are seeking an energetic and experienced Lead Server to join our dynamic hospitality team. As a Lead Server, you will play a pivotal role in delivering exceptional guest experiences by providing outstanding service, guiding our serving team, and ensuring smooth restaurant operations. Your expertise in food and beverage service, combined with your leadership skills, will help create a welcoming atmosphere that keeps guests coming back. This position offers an exciting opportunity to showcase your culinary knowledge, sales abilities, and passion for hospitality in a vibrant, fast-paced environment.

Responsibilities

Lead and motivate the serving team to deliver top-tier guest service, ensuring all guests feel valued and attended to throughout their dining experience
Manage table assignments, coordinate service flow, and oversee timely delivery of food and beverages using Square POS system and Resy reservation system
Assist with food handling, sanitation, and food safety protocols to maintain high standards of cleanliness and compliance with health regulations
Upsell menu items and specials to enhance guest satisfaction while increasing sales revenue
Support the onboarding and training of new staff members, fostering a positive team environment focused on hospitality excellence
Handle guest inquiries, resolve issues promptly, and ensure guest relations are prioritized at all times
Maintain accurate cash handling and cashiering procedures during shifts, including processing payments via OpenTable or other reservation systems

Skills

Extensive experience with an App-based POS system such as Square; familiarity with Resy.com is a plus
Proven background in fine dining or food industry environments with strong knowledge of food preparation, serving, and food safety standards
Excellent time management skills to juggle multiple tables efficiently in a fast-paced setting
Strong sales acumen with the ability to upsell menu items confidently while providing exceptional customer service
Prior experience in fine dining settings is advantageous
Ability to perform basic math for cash handling, billing accuracy, and inventory management
Knowledge of sanitation practices, kitchen operations, and food handling procedures
Exceptional guest services skills with a focus on building lasting guest relations through attentive service and professionalism

Join us to be part of a team where your leadership makes a difference! In this era of foodservice, we provide support and stability so that our employees experience a sense of being appreciated for their hard work and dedication.

Pay: $30.00 - $35.00 per hour

Benefits:

401(k)
Employee discount
Food provided
Health insurance
Paid sick time
Paid time off

Work Location: In person

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Lead Server

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