Job Summary
We are seeking a dynamic and experienced Assistant General Manager - Fitness to oversee daily operations at our fitness facility. The ideal candidate will possess strong leadership skills, exceptional customer service abilities, and a comprehensive understanding of retail and management practices. This role involves supporting the General Manager in managing staff, ensuring excellent member experiences, and maintaining operational excellence. The Assistant General Manager will play a key role in driving sales, managing inventory, and fostering a positive team environment to promote the growth and success of the fitness center.
This is a part-time, multi-studio position with a daily rotation between locations. The schedule is Monday through Friday from 4:00–8:00 PM, plus a Sunday morning shift. You’ll oversee daily front desk operations across three studios, coach and develop staff, uphold brand standards, and partner closely with studio leadership to keep each location running smoothly.

Responsibilities

Assist in managing daily store operations, including opening and closing procedures
Supervise staff performance, conduct employee orientation, training & development, and oversee shift management
Lead recruiting efforts, interview potential employees, and participate in hiring decisions
Oversee customer service to ensure member satisfaction and resolve escalated issues effectively
Manage inventory control, purchasing, merchandising, stocking, and POS transactions
Handle payroll processing, bookkeeping, cash handling, and retail math calculations accurately
Develop and implement marketing strategies to promote services and increase sales
Monitor sales management activities including pricing strategies and retail sales performance
Maintain organizational standards for cleanliness, safety, and overall store appearance
Support budgeting processes and assist with financial planning to meet operational goals
Ensure compliance with company policies and health & safety regulations
Foster a team-oriented environment that encourages leadership development among staff

Requirements

Proven experience in management or studio supervision, with assistant manager experience preferred
Vibrant and energetic personality
Attention to details
Excelence in customer service
Must have fitness experience
Strong leadership skills with the ability to manage teams effectively and motivate staff
Excellent communication skills, including phone etiquette and organizational skills
Proficiency in negotiation, customer service excellence, and employee orientation techniques
Multilingual or bilingual abilities are a plus for diverse customer engagement
Experience with inventory management systems, POS systems, purchasing procedures, and retail math
Knowledge of marketing strategies, merchandising, stock management, and sales management practices
Ability to handle cash handling accurately and perform bookkeeping tasks efficiently
Strong organizational skills with attention to detail in training & development activities
Ability to manage time effectively across multiple responsibilities within a fast-paced environment
Leadership qualities that demonstrate initiative, problem-solving skills, and adaptability

This position offers an exciting opportunity for a motivated professional eager to contribute to a thriving fitness community while advancing their management career.

This is a part-time position with a schedule from 4 pm to 7 pm from Monday to Thursday, Saturday, and Sunday morning.

Pay: $17.00 - $25.00 per hour

Work Location: In person

BASH Boxing

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Assistant General Manager - Fitness