Job Summary

If you’re the type of person who can't just sit around when there's something to be done, we might get along. You enjoy working with people, notice the little things, and are always willing to jump in and help.

Shampooing is a large part of this role. You’ll spend a significant portion of your time at the shampoo bowl, providing clients with thorough shampoos, conditioning, and treatments while also assisting stylists and helping keep the salon running smoothly.

If you’re ready to learn, grow, and become part of the team, we’d love to meet you.

Responsibilities

Shampooing & Treatments: Shampoo, condition, and assist with treatments such as steam, hydration, protein treatments, and loc detoxes. Shampooing is a major part of this position.
Warm Client Interaction: Greet clients warmly and professionally. Answer incoming calls and respond to client questions.
Shampooing & Treatments: Shampoo, condition, and assist with treatments such as steam, hydration, protein treatments, and loc detoxes.
Client Support: Assist clients throughout their visit and help create a positive salon experience.
Client Follow-Up: Follow up with prospective and existing clients and assist with client communication.
Appointment Support: Assist with scheduling, confirmations, and maintaining an organized salon calendar.
Salon Maintenance: Keep the salon clean, organized, and welcoming throughout the day.
Laundry & Supplies: Launder towels and maintain salon supplies.
Inventory: Help monitor inventory and communicate when supplies need to be restocked.
Check-In & Check-Out: Assist with client check-ins, payments, retail purchases, and check-outs.
Administrative Support: Assist with filing, data entry, reports, and general front-office responsibilities.
Social Media Support: Assist with recording, editing, and posting social media content when needed.
Retail Support: Educate clients about products and recommend products based on their needs.

Skills & Qualifications

Comfortable and confident working at a shampoo bowl
Willingness to make shampooing a significant part of your daily responsibilities
Friendly, warm, and professional personality
Strong customer service and communication skills
Reliable and punctual
Comfortable using computers and basic software
Able to multitask and stay organized in a busy salon environment
Resourceful and solutions-oriented
Comfortable learning scheduling and POS systems
Previous salon, administrative, sales, or customer service experience preferred
Social media experience is a plus
Ability to work well with different personalities and team members

Additional Duties & Requirements

Learn and follow The Loc Shop's employee handbook, mission, vision, and core values
Participate in salon photoshoots and social media projects
Assist with client before-and-after content
Meet manager-established KPIs, including retail sales and Google reviews
Maintain a professional and polished appearance
Use salon software for check-ins, check-outs, payments, inventory, and reporting
Respond to client messages through the booking system
Assist with recommending treatments and retail products
Participate in monthly team meetings and manager 1-on-1s
Assist stylists with shampoos, conditioning, treatments, and check-out during downtime
Help train teammates in areas where you have expertise
Follow all salon safety, sanitation, and OSHA requirements
Maintain dependable attendance and punctuality
Be willing to work a predetermined schedule with some flexibility based on salon needs

What We're Looking For

We're looking for someone who is:

Reliable - you show up and can be counted on.
People-oriented - you genuinely enjoy making people feel welcome.
Proactive - you notice what needs to be done and take initiative.
Coach-able - you're willing to learn and receive feedback.
Team-focused - you understand that a great salon experience takes everyone.
Detail-oriented - you care about the little things.
Positive - you contribute to the atmosphere, not just the task list.

If you love working with people, enjoy the salon environment, and want to be part of a team that values community and exceptional client care, we'd love to hear from you.

Compensation

Starting pay: $17.00/hour

Pay progression and additional opportunities may be discussed based on performance, experience, and responsibilities.

Schedule

Part-time
4-hour shifts
8-hour shifts
Morning shifts
Day shifts
Evening shifts
Weekend availability may be required
Schedule will be determined based on salon needs

Benefits

Employee discount
Flexible schedule
Opportunities for growth and training

Education

High school diploma or equivalent preferred

Experience

Customer service: 1 year preferred
Computer operation: 1 year preferred
Retail sales: 1 year preferred
Salon or shampoo experience: preferred

Language

English required

Location Requirements

Ability to commute: Mount Rainier, MD 20712

Work Location:In person

Equal Opportunity

The Loc Shop is committed to creating a welcoming and respectful environment for both our clients and our team. We value different backgrounds, experiences, personalities, and perspectives.

If you're ready to bring your skills, personality, and good energy to The Loc Shop, we'd love to meet you.

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Benefits:

401(k)
Employee discount
Flexible schedule
Health insurance

Education:

High school or equivalent (Preferred)

Experience:

Computer operation: 2 years (Required)
Customer service: 1 year (Required)
Retail sales: 1 year (Required)

Language:

English (Required)

Ability to Commute:

Mount Rainier, MD 20712 (Required)

Ability to Relocate:

Mount Rainier, MD 20712: Relocate before starting work (Required)

Work Location: In person

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