Job Summary
If you’re the type of person who can't just sit around when there's something to be done, we might get along. You enjoy working with people, notice the little things, and are always willing to jump in and help.
Shampooing is a large part of this role. You’ll spend a significant portion of your time at the shampoo bowl, providing clients with thorough shampoos, conditioning, and treatments while also assisting stylists and helping keep the salon running smoothly.
If you’re ready to learn, grow, and become part of the team, we’d love to meet you.
Responsibilities
- Shampooing & Treatments: Shampoo, condition, and assist with treatments such as steam, hydration, protein treatments, and loc detoxes. Shampooing is a major part of this position.
- Warm Client Interaction: Greet clients warmly and professionally. Answer incoming calls and respond to client questions.
- Shampooing & Treatments: Shampoo, condition, and assist with treatments such as steam, hydration, protein treatments, and loc detoxes.
- Client Support: Assist clients throughout their visit and help create a positive salon experience.
- Client Follow-Up: Follow up with prospective and existing clients and assist with client communication.
- Appointment Support: Assist with scheduling, confirmations, and maintaining an organized salon calendar.
- Salon Maintenance: Keep the salon clean, organized, and welcoming throughout the day.
- Laundry & Supplies: Launder towels and maintain salon supplies.
- Inventory: Help monitor inventory and communicate when supplies need to be restocked.
- Check-In & Check-Out: Assist with client check-ins, payments, retail purchases, and check-outs.
- Administrative Support: Assist with filing, data entry, reports, and general front-office responsibilities.
- Social Media Support: Assist with recording, editing, and posting social media content when needed.
- Retail Support: Educate clients about products and recommend products based on their needs.
Skills & Qualifications
- Comfortable and confident working at a shampoo bowl
- Willingness to make shampooing a significant part of your daily responsibilities
- Friendly, warm, and professional personality
- Strong customer service and communication skills
- Reliable and punctual
- Comfortable using computers and basic software
- Able to multitask and stay organized in a busy salon environment
- Resourceful and solutions-oriented
- Comfortable learning scheduling and POS systems
- Previous salon, administrative, sales, or customer service experience preferred
- Social media experience is a plus
- Ability to work well with different personalities and team members
Additional Duties & Requirements
- Learn and follow The Loc Shop's employee handbook, mission, vision, and core values
- Participate in salon photoshoots and social media projects
- Assist with client before-and-after content
- Meet manager-established KPIs, including retail sales and Google reviews
- Maintain a professional and polished appearance
- Use salon software for check-ins, check-outs, payments, inventory, and reporting
- Respond to client messages through the booking system
- Assist with recommending treatments and retail products
- Participate in monthly team meetings and manager 1-on-1s
- Assist stylists with shampoos, conditioning, treatments, and check-out during downtime
- Help train teammates in areas where you have expertise
- Follow all salon safety, sanitation, and OSHA requirements
- Maintain dependable attendance and punctuality
- Be willing to work a predetermined schedule with some flexibility based on salon needs
What We're Looking For
We're looking for someone who is:
- Reliable - you show up and can be counted on.
- People-oriented - you genuinely enjoy making people feel welcome.
- Proactive - you notice what needs to be done and take initiative.
- Coach-able - you're willing to learn and receive feedback.
- Team-focused - you understand that a great salon experience takes everyone.
- Detail-oriented - you care about the little things.
- Positive - you contribute to the atmosphere, not just the task list.
If you love working with people, enjoy the salon environment, and want to be part of a team that values community and exceptional client care, we'd love to hear from you.
Compensation
Starting pay: $17.00/hour
Pay progression and additional opportunities may be discussed based on performance, experience, and responsibilities.
Schedule
- Part-time
- 4-hour shifts
- 8-hour shifts
- Morning shifts
- Day shifts
- Evening shifts
- Weekend availability may be required
- Schedule will be determined based on salon needs
Benefits
- Employee discount
- Flexible schedule
- Opportunities for growth and training
Education
- High school diploma or equivalent preferred
Experience
- Customer service: 1 year preferred
- Computer operation: 1 year preferred
- Retail sales: 1 year preferred
- Salon or shampoo experience: preferred
Language
Location Requirements
Ability to commute: Mount Rainier, MD 20712
Work Location:In person
Equal Opportunity
The Loc Shop is committed to creating a welcoming and respectful environment for both our clients and our team. We value different backgrounds, experiences, personalities, and perspectives.
If you're ready to bring your skills, personality, and good energy to The Loc Shop, we'd love to meet you.
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Computer operation: 2 years (Required)
- Customer service: 1 year (Required)
- Retail sales: 1 year (Required)
Language:
Ability to Commute:
- Mount Rainier, MD 20712 (Required)
Ability to Relocate:
- Mount Rainier, MD 20712: Relocate before starting work (Required)
Work Location: In person
