Remote Data Entry/Customer Service

The Maryland Center for Hospitality Training • Remote (Washington, DC, US) • 5d ago

We are seeking a detail-oriented and customer-focused individual to join our team as a Remote Data Entry/Customer Service Representative. In this role, you will be responsible for accurately entering data, handling customer inquiries, and ensuring a seamless experience for our clients. If you have excellent typing skills, strong attention to detail, and enjoy assisting customers, we'd love to hear from you!

Key Responsibilities:

Accurately input, update, and maintain data in company databases.
Verify data for accuracy and completeness.
Respond to customer inquiries via email, phone, or chat in a professional and timely manner.
Resolve customer complaints and escalate issues when necessary.
Maintain and organize digital records.
Follow company procedures and policies to ensure quality service.
Assist with administrative tasks as needed.

Qualifications:
✅ Strong typing speed and accuracy.
✅ Excellent written and verbal communication skills.
✅ Ability to multitask and manage time effectively.
✅ Proficiency in Microsoft Office Suite (Excel, Word) and CRM software.
✅ Previous experience in customer service or data entry is a plus but not required.
✅ High school diploma or equivalent (Associate's or Bachelor's degree preferred).

Perks & Benefits: