Overview:
The Maintenance Technician is responsible for physically maintaining the property including corrective and preventative maintenance measures on property equipment, fixtures, buildings and completing service requests in residences.
Responsibilities:
The Maintenance Technician conducts all business in accordance with Gates, Hudson & Associates, Inc., established policies and procedures, state and federal laws; e.g., OSHA, ADA, Fair Housing, etc.
Personnel
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Provide training to other technicians as needed and/or directed.
- Provide assistance to other technicians at other properties.
Administrative
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Provide lists of deficiencies, damage or lease violations within buildings and/or apartments.
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Become familiar with property. Know location of equipment, types of equipment, major property components, contracted work, personnel, etc.
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Control use of parts. Provide quality workmanship and maintain inventory of frequency used parts.
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Maintain stock rooms, maintenance workshops and offices.
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Comply with policy for keys, master keys, apartment common area keys.
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Follow reporting procedures.
Resident Service and Retention
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Perform all resident requests for service promptly and efficiently.
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Promote goodwill among prospects, residents, employees, contractors.
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Comply with policy regarding entering occupied apartments.
Preventative Maintenance
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Be knowledgeable of pertinent laws and EPA and OSHA regulations governing proper storage and management of hazardous materials, including solvents, flammables, and freon.
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Schedule and perform routine preventative maintenance on all appropriate equipment as directed by Maintenance Supervisor and Property Manager. Update logs as provided.
Routine Maintenance
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Perform turnovers in a timely and efficient manner.
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Perform emergency repairs including corrective and necessary clean-up.
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Change locks and makes keys.
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Operate and maintain furnace, mechanical equipment and controls for continuous heat, air conditioning and hot water.
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Diagnose and perform minor and routine maintenance/repair, as directed, involving the following on a daily basis:
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Electrical and plumbing (including water lines)
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A/C and heating systems
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Appliances (when applicable)
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Stairs, gates, fences, patios, railings
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Tile, carpet, flooring
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Roofing, gutters, fasteners
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Interior/exterior lights
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Fireplaces, ceiling fans
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Shutters, doors, cabinets, windows, sliding glass doors
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Boiler, gas and electric
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Door locks
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Security systems (where applicable)
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Ceiling and wall leaks
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Dry wall
- Pools areas, tile, jacuzzi, pool furniture
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Report all major repairs and need requisitions to Maintenance Supervisor and Property Manager prior to any expenditure of funds.
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Remove and transfer heavy appliances and equipment from storage area to apartment (or vise versa) as circumstances warrant.
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Assist in moving abandoned furniture, appliances, etc. to Dumpster when necessary.
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Be knowledgeable of inventory levels of spare parts and supplies and inform Maintenance Supervisor of shortages.
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Assist in keeping grounds neat and free of litter. Rake, sweep, shovel as circumstances warrant.
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Take monthly water consumption readings.
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Possess and/or provide tools necessary to perform all corrective and preventative work. (Exceptions: heavy pipe wrenches, pulleys, chain-falls, drain snakes, scaffolding.)
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Clean-up after repairs or at end of day.
Safety
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Be aware of the condition of apartment property throughout the community and immediately initiate action to correct unsafe conditions; e.g., broken gates, leading to the pool, broken steps, and open holes, broken/burned out exterior lights.
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Ensure storage areas remain locked when not in use.
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Promote awareness for safety and security for maintenance staff.
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Provide feedback and follow-up in emergency situations. Provide written Incident/Accident Report.
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Be aware of all utility meter cut-offs, apartment and fixture cut-offs, sewer clean outs.
Qualifications:
- High school diploma/GED required.
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At least 2 years’ experience as a Maintenance Technician, preferably in residential property management.
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CFC Type 2 or Universal certification is preferred.
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Must be able to perform plumbing, electrical and HVAC repairs, as well as carpentry and locksmithing, painting, dry-wall repair, and snow removal.
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Must be available to handle on-call emergency services on an as-needed basis.
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Must have personal, reliable transportation to get to work in order to respond to on-call emergencies.
