Rec/Park Facility Manager I - Wheaton Indoor Tennis (13748, Grade 20)

The Maryland-National Capital Park & Planning Commission • Wheaton, Maryland, United States • $56.36k - $99.81k / year • 3m ago

JOB
The Maryland-National Capital Park and Planning Commission (M-NCPPC), a six-time National Recreation and Parks Association Gold Medal Award Winner, is seeking a Recreation/Park Facility Manager I to manage the daily operations, programs, camps, and special events of the Wheaton Indoor Tennis Facility, open year-round. This position will be responsible for staff supervision (instructors, camp staff, front desk), facility and equipment maintenance, administration, marketing, and customer service. This job requires regular exercise of independent judgment and performance of duties within policy guidelines, as well as the development of successful business strategies and methodologies to achieve optimum facility operations. This position will be responsible for assisting with the recruiting, hiring, training, and supervising of instructors, seasonal staff, camp staff, and front desk staff. Plans, coordinates, and manages a comprehensive learn to play program including instructional tennis classes, camps, and special events.Develops and implements new programs, keeping up with industry standards and popular trends. Oversight of coordinating amenity maintenance, assisting with facility budget preparation, customer service, and administrative duties. This position requires regular exercise of independent judgment and performance of other duties within policy guidelines. Also required is the development of successful business strategies and methodologies to achieve optimum facility operations. Weekends, Evenings, and Holidays are required. DIVERSITY STATEMENT: Montgomery County Department of Parks believes that diversity in all dimensions of the organization supports and bolsters the innovative thinking essential to its success. Montgomery County Parks does not make hiring decisions on the basis of race, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, political affiliation, or ideology or status as a Veteran.Please note: The salary range listed above represents the earning potential for this position. Salary is commensurate with experience.

EXAMPLE OF DUTIES
Manager of ActivitiesOversees day-to-day tennis facility operations, staff, programs, instructors, camps and special events. In conjunction with the Manager II helps develop and implement long-term goals and operational procedures (e.g., hours, rules, safety, etc.).Plans, coordinates, organizes, and implements a comprehensive instructional tennis program.Supervises designated staff. Recruits, hires, trains, schedules, and evaluates tennis instructors to assist with tennis classes and seasonal staff to assist with operations. Ensures all staff receive various trainings (CPR/First Aid, customer service, youth camp standards, etc.). Coordinates with Manager II and participates in budget formulation regarding projected revenues and expenditures. Responsible for regularly monitoring revenues and expenditures within the approved budget and reporting them to Management. Prepares financial reports and assists with the recommendation of fees.Coordinates maintenance and repairs of equipment (ex: restringing rackets) and facility with Manager II and Construction Manager. Performs a variety of administrative tasks such as cash reports (collects and deposits revenues); record facility inventory (tools, office supplies, resale, etc.); processes court permits, pulls reports (rosters, etc.), assists with timecards, document maintenance needs, and attendance. Assists with marketing the facility. Works with marketing staff to promote tennis facilities and amenities through various media outlets, including social media (Facebook, websites); assists with the preparation of marketing materials such as brochures, flyers, and giveaways. Updates facilities' websites. Works with the supervisor to provide community outreach in coordinating and advertising programs to market facility services and promote attendance. Monitors facility activities and rentals. Provides assistance and general customer service to visitors.

SUPPLEMENTAL INFORMATION
Class Specification: Recreation/Park Facility Manager I - 1857May be subject to medical, drug and alcohol testing.DIVERSITY STATEMENT: The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor. Applicants with Disabilities under the Americans with Disabilities Act.If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or 301-454-1411 (Maryland Relay 7-1-1) M-NCPPC will make all efforts to reasonably accommodate you.