Title: Document Processor
Location: Neenah, WI, US, 54956
Workplace: Non-Exempt - Non-Sales
Department: Office Operations
Job Description:
Requisition #: 20027
Functional Area: Office/Clerical
Employment Type: Full-Time
Work Options: Remote / Work from Home in the US #LI-Remote
Work Hours: Mon-Fri 8:00am - 4:30pm CDT
Position Summary
The purpose of this position is to process client requests for Driver Qualification services in a timely and accurate manner. This position works closely with clients, vendors, and team members to meet client expectations.
Join our Managed Services team at J. J. Keller as we help employers protect people and the businesses they run. With more than 7 million employers in this country, the need for our safety and compliance solutions is always growing. We have a highly supportive, ethical and remote-friendly culture, with 60% of our associates working from home.
J. J. Keller has a REMOTE - Office Operations opening in one of our fastest growing departments called Managed Services. This department is comprised of fleet and regulatory compliance experts who clients rely on to off-load the time consuming / complex tasks of managing driver safety and vehicle compliance. Our internal team of 400+ compliance associates perform work to ensure our clients stay up-to-date on various regulatory requirements. Given the fast growth in this department, we've had a successful track record of seeing associates join this team and continue to grow in their careers with the company.
Benefits and Perks
$18.50/hour
17 days of PTO + 8 Paid Company Holidays + 1 Paid Floating Holiday
Annual Reviews + Merit Increases + Quarterly Bonus Program
New Hire On-the-Job Training
Career Growth Opportunities
Medical + Dental + Vision Insurance
Job Responsibilities
Audits driver qualification documents and drug & alcohol information for clients.
Identifies discrepancies, checks systems for pertinent information, and enters information into applicable systems.
Works with Client Service Specialists to obtain and/or validate client information. Updates information in all applicable systems.
Maintains knowledge of the applicable local, state, and federal regulations that pertain to our service offerings.
Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities. Adheres to the department's data security policies pertaining to Personal Identification Information.
Qualifications
Experience/Education:
High School Graduate or General Education Degree (GED).
1+ years of experience in a general office setting.
In lieu, will consider a combination of experience and post-secondary education.
Experience in highly regulated industry a plus or ability to learn complex regulatory standards.
Other Skills/Qualifications:
Must be proficient in the use of a PC and have the ability to navigate between multiple screens and computer programs.
Ability to work in a fast-paced, deadline driven environment.
Strong detail orientation.
Strong organizational, problem solving, communication, and critical thinking skills.
Willingness to participate in background check/fingerprinting requirements at state or local authorities to obtain access as needed to fulfill services.
Desire to meet and exceed client expectations.
Physical Requirements
Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time.
We Protect People & The Businesses They RunT
Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.
J. J. Keller provides a competitive benefit package which includes the following (eligibility requirements apply): Medical, Dental, and Vision Insurance, 401(k) and Profit Sharing Plan, etc. The compensation range for this role is $18.50 to $18.50 which varies depending on factors including, but not limited to, a candidate's overall experience and geographic location. Note that J. J. Keller is not currently recruiting employees to work in California.
J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
