Program Assistant - Maryland

Pathways To Housing DC Inc • Wheaton, Maryland, United States • $55k / year • 1m ago

Program Assistant - Montgomery County

Pathways to Housing DC is an innovative and nationally recognized nonprofit organization committed to ending homelessness for individuals with serious mental illnesses, co-occurring substance abuse disorders and/or other medical challenges in our Nation's capital and Maryland. Pathways is one of the originators of “Housing First”, in which we believe housing is a basic human right, and not earned.

The Program Assistant provides administrative, clerical and reception support for the Montgomery County Programs.

RESPONSIBILITIES:

Welcomes consumers, guests, and staff in a courteous and professional manner.
Answers and transfers calls
Receives daily mail and/or faxes and distributes to appropriate departments
Receives, processes, organizes, and submits medical records requests to requesting agency and/or appropriate personnel
Provides reminder communications to consumers/teams informing them of upcoming/cancellation appointments
Assists in the daily scheduling of consumers for appointments with staff.
Ensuring the organization and cleanliness Supply Room
Administrative tasks to include but not limited to:
- Maintain general office email inbox
- Processing petty cash and expense reports
- Oversite and organization of tangible client incentives
Performs other related duties as assigned

QUALIFICATIONS:

High School Diploma or GED required.
One year or more experience as an Office Assistant/Receptionist
Ability to maintain a professional decorum, even under challenging circumstances.
Effective oral and written communication skills
Strong organizational skills
Ability to effectively manage multiple assignments simultaneously.
Computer skills, including use of email and office systems.
Patience, flexibility, creativity, compassion, and sensitivity to persons living with disabilities and other minority populations;
Bilingual, (English, Spanish or other languages) highly desired.

BENEFITS:

15 vacation days, paid sick leave, and 10 paid holidays
Health Insurance
Pathways’ paid LTD, life insurance, and EAP
403b Match
Many additional employees paid services such as legal coverage, short term disability, and pre-tax commuter benefits