doi moi is part of SRG Concepts (Star Restaurant Group) , a privately-owned restaurant group that currently owns and operates 4 locations in the greater Washington DC, metropolitan area. Our concepts are Chicken & Whiskey, The Walrus Oyster & Ale House, and doi moi. We seek out restaurant professionals who embody innate hospitality traits. We can teach you to be a great technician, but service must come from within first.
This beautifully renovated French-Vietnamese full-service concept located on DC's bustling 14th Street features big flavors, a unique beverage program with Vietnamese coffees, teas and fresh juices, and a late-night downstairs bar (follow the pink light). doi moi, in Vietnamese means "new change" and pays tribute to the culinary traditions and regional dishes found throughout Southeast Asia. Through our authentic scratch cooking, we attract a crowd who value high quality and who are looking for a newer, more vibrant scene.
SRG is seeking an AGM to join our team at doi moi in Washington, DC. This role will have a strong focus on Floor Management. *Salary will be based on level of experience.
Assistant General Manager - Job Description
- Act as the General Manager when that person is not present; responsible for the integrity and quality of restaurant service, staff, food, etc.
- Analyze financial documents including Investor Reports, P&L Details, and Balance Sheet
- Ability to create, post, and adjust hourly staff schedules as needed
- Responsible for monitoring guest complaints, comments and inquiries on social media platforms
- Productively and professionally conduct interviews for potential employees and ensure all hiring procedures are followed and completed
- Serve as a point of contact for all FOH staff, vendors, and services
- Responsible for ordering, taking inventory, and receiving deliveries for assigned department(s)
- Work with BOH managers to maintain speed and quality of all plates
- Ability to open and close the restaurant ensuring all employees complete tasks in an efficient manner
- Perform daily and periodic health/safety inspections in and around restaurant
- Deliver excellent customer service including personally greeting and seating guests, but also resolves guests’ complaints in a timely and friendly manner
- Manage other work-related administrative and floor duties, as assigned
- Responsible for ensuring all FOH staff members complete side work and tasks as assigned
- Hold educational meetings for assigned departments, as needed
Requirements
- Strong leadership, motivational and people skills
- Proven work experience as a Restaurant Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Leadership skills in delegating tasks, prioritizing responsibilities
- Experience building, training and developing teams
- Experience in high volume settings
- Able to work evenings, late nights, weekends + holidays
- Exhibit enthusiasm and passion for the restaurant industry
- Able to roll with the punches, effectively prioritize + problem solve
- Detail oriented and organized
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software, like Toast, CTUIT and OpenTable a plus
Job Type: Full-time
Pay: $73,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- Day shift
- Evening shift
Work Location: In person
