Field Implementation Technician - (Restaurant POS Systems)

F3 Technologies, Inc. • Full-time • Washington, DC, US • $21 / hour • 1m ago

*Must speak fluent Mandarin*

Field Implementation Technician - Restaurant Exp. Pref. - IT or Tech Exp. Pref.

About Us

F3 Technologies, Inc. was born out of passion and necessity. During the tumultuous year that was 2020, F3 Technologies, Inc. heard its calling and delivered non-stop, state-of-the-art enterprise technology through commitment, hard work, and integrity. We took our expertise in IT strategy, operations and infrastructure, and made 2020 work for our clients, becoming the full-service information technology consulting firm we are today.

Our ability to implement and automate IT business needs in a fast-paced, deadline-driven environment is where we shine. We understand that not everyone can make sense out of their IT needs, so we took our love for technology and created F3 Technologies, Inc. to make the IT world a better and more automated place.

From onsite consulting, to electronic security, network design, implementation, and maintenance, to data-driven SaaS design and implementation, we focus on evolution and end-user experience. Building unique digital products, network platforms, and 24/7 services—F3 Technologies, Inc. understands what your business requires from back-end operational support, to front-end user experience.

With a national team of field technicians spanning the U.S., and an international presence in Canada, F3 Technologies’ footprint grows by the week. Most people see technology as a means to an end. For us, it’s just the beginning.

What you will do (as a Field Implementation Technician - Restaurant Exp. Pref. - IT or Tech Exp. Pref. ):

Install, maintain, replace, and repair Point of Sale systems at customer sites or remotely
Troubleshoot technical issues and provide timely and effective solutions
Provide training and support to customers as needed
Maintain accurate records of work performed and parts used
Communicate with customers and team members in a professional and courteous manner
Adhere to safety standards and protocols at all times
Perform other duties as assigned

Qualifications:

High school diploma or equivalent required; associate's degree or technical certification a plus
Strong technical skills and knowledge of POS systems
Ability to read and interpret technical manuals and schematics
Excellent problem-solving and troubleshooting skills
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Valid driver's license and reliable transportation
Reliable Laptop (Mac or PC)
Willingness to travel
Willingness to work flexible hours and sometimes on weekends
Strong Work Ethic
Team Player and willingness to train others
Previous POS experience a plus
Previous Restaurant experience a plus
Must be 21+

Physical Qualifications:

Ability to lift and carry up to 50 pounds
Ability to climb ladders and work at heights up to 30 feet
Ability to work in confined spaces and in various weather conditions
Must be able to be on your feet up to 12 hours at a time and withstand variable temperature conditions

Benefits: