Administrative Assistant I (15252, Grade HC4)

The Maryland-National Capital Park & Planning Commission • Largo, Maryland, United States • $38.20k - $67.64k / year • 1w ago

JOB
The Prince George’s County Planning Department of The Maryland National-Capital Park and Planning Commission is seeking an Administrative Assistant I to join our planning team. The Department provides land use planning for the physical development of Prince George’s County, Maryland. As the second most populous county in Maryland, Prince George’s has a population of approximately 900,000 residents with 15 Metro Rail Stations and is home to The University of Maryland at College Park, WMATA Headquarters, UMD Capital Region Medical Center, U.S. Census Bureau, U.S. Department of Agriculture, Internal Revenue Service (IRS), NASA Goddard Space Flight Center, and Joint Base Andrews. Prince George’s County is also home to many attractions such as Northwest Stadium (formerly FedEx Field), National Harbor, and Six Flags Amusement Park.We are seeking a talented individual to support our mission by providing excellent customer service to the residents of Prince George's County, Elected Officials, and industry leaders by managing our front desk. Are you someone who loves people and can provide excellent customer service? If so, we invite you to apply to join our team as an Administrative Assistant I.Check us out at: https://youtu.be/jaP9uJu53bg

EXAMPLE OF DUTIES
Greet and welcome guests or clients.Answer questions and provide information about services, products, or policies.Address complaints and resolve issues promptly and professionally.Manage phone calls, including answering, transferring, and taking messages.Schedule appointments and maintain calendars.Perform data entry and maintain accurate records.Check-in and check-out external customers.Issue visitor badges.Relay messages and information between departments.Coordinate with housekeeping, maintenance, and other staff as needed.Send and receive mail and packages.Work with the Park Police/security to report any suspicious activity.Monitor and order supplies for the front desk.Keep track of visitor badges.Restock brochures, promotional materials, and the lobby.Collect and document guest feedback.Participate in training and development to improve service quality.Handle multiple tasks simultaneously, prioritizing as needed.Adapt to changing situations and manage time efficiently.

SUPPLEMENTAL INFORMATION
Class Specification: Administrative Assistant I – job code 1130Note: This position is union-represented.May be subject to medical, drug and alcohol testing.Working Characteristics: •Strong verbal and written communication skills.•Customer service oriented.•Detail oriented.•Strong computer and MS Office software skills and the ability to learn other Commission resources.•Excellent organizational skills.To be considered for this position, please submit your application and resume. The Maryland-National Capital Park and Planning Commission is an equal opportunity employer.Working Conditions: Works in an office setting; may work outdoors briefly on an incidental basis. Work is primarily sedentary and requires very light to light physical effort; may require greater physical effort on an incidental basis. May be subject to various job demands such as high volume of work and tight deadlines.Core hours are 8:30 a.m. to 5:00 p.m. daily but may be adjusted occasionally.WHY PRINCE GEORGE'S PLANNING?Amenities: Telework opportunitiesFlexible schedulesOnsite fitness centerComplimentary access to M-NCPPC gymnasiums throughout Prince George's CountyFree parking is available for employeesProfessional development opportunities/tuition assistance.Position may qualify for federal student loan forgiveness assistanceThe M-NCPPC offers a competitive salary range of $38,195 to $67,641 (salary is commensurate with education and experience) with excellent benefits including generous leave, extensive health coverage, deferred compensation, and employee pension plan.The Prince George's County Planning Department is conveniently located in Largo, Maryland near Metro and 1-495.Diversity Statement: The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity, and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.Applicants with Disabilities under the Americans with Disabilities Act.If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of application at 301-454-1411 (Maryland Relay 7-1-1). M-NCPPC will make all efforts to reasonably accommodate you.

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