Host I

Salamander Washington DC • Full-time • Washington, District of Columbia, United States • $25 / hour • 3m ago

We look for people who are passionate about service and have a hunger for learning new skills. We believe in the power of teamwork and the professional development of our team members. With our employees being our greatest assets, we are committed to providing competitive wages and benefits, the best training, a safe and enjoyable work environment along with many opportunities for advancement to ensure a very rewarding career. We take great pride in our dedicated and diverse team of employees.

All professionals at Salamander Collection live by our Vision, Brand Promise, and Core Values.

We specialize in the management of Four and Five-Star luxury hotels, resorts and fine food establishments. If your outside interests include golf, tennis, spa, beach, water sports, equestrian, shopping or just relaxation, we have the employee discounts to match.

POSITION OBJECTIVE

The Host is responsible for taking reservations, greeting and seating guests of the hotel in the dining outlets, and conducting table visits to ensure guest satisfaction.

ESSENTIAL JOB FUNCTIONS

Accept dining reservations and arrange parties or special requests.
Assists the manager on duty in assigning station/table arrangement and reservation assignments.
Greets guests, escorts them to tables, and provides menus.
Resolves any customer issues as necessary
Assist in coordinating activities of dining room personnel to ensure prompt and courteous service to patrons.
Inspects dining room serving stations for neatness and cleanliness, and checks menus to ensure that they are cleaned and updated on a regular basis.
Presents menu, answers questions, and makes suggestions regarding food and service; as well as review any featured menu items
Conclude the guest’s experience by thanking them for their visit and welcoming their return upon exit.
Other duties may be assigned as business demands

EDUCATION/EXPERIENCE

Must be 18 years of age or older.
High school diploma or equivalent required
One-year related food and beverage or customer service experience required
Luxury Hospitality experience preferred

REQUIREMENTS

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties this job, the employee is regularly required to stand; walk’ use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch; talk and hear. The employee must be able to lift and move up to 25 pounds. The employee must be able to see differences in widths and length of lines such as those on graphs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.