Client Service Representative - Entry Level

RTI • Full-time • Alexandria, Virginia, United States • 1d ago

We’re a mission-driven organization focused on creating positive change through face-to-face engagement, community programs, and donor-supported initiatives. As we continue to expand our outreach, we’re hiring an Entry-Level Client Service Representative to help connect with the public, engage donors, and support meaningful causes.

This is an in-person, community-facing role—perfect for outgoing, people-oriented individuals who thrive on building relationships and making a direct impact.

What You’ll Do

Serve as the in-person point of contact for donors, supporters, and community members
Represent nonprofit partners at live events, booths, and outreach activations
Engage passersby with a friendly and professional demeanor to share campaign messages
Provide information, answer questions, and collect donor contributions
Distribute brochures, flyers, and branded materials to promote awareness
Assist with event setup, breakdown, and daily logistics
Track and process donor information accurately using mobile or paper forms
Share insights from community interactions to help improve engagement strategies

What We’re Looking For

Excellent communication and interpersonal skills — comfortable speaking to diverse audiences
Reliable, punctual, and professional at all times
Organized and detail-oriented with strong follow-up skills
Outgoing and enthusiastic with a team-oriented mindset
Willingness to work flexible hours, including some evenings and weekends
Prior experience in customer service, sales, retail, or events is a plus
Must be 18+ and authorized to work in the U.S.

What We Offer

Hands-on training in nonprofit outreach and donor engagement
Weekly pay + performance-based bonuses
Clear career growth opportunities in outreach, donor relations, and campaign management
Supportive, collaborative team culture focused on personal and professional growth
Opportunities to travel locally for community events and outreach campaigns
Recognition and rewards for outstanding performance
Meaningful, purpose-driven work that helps create lasting community impact