Client Assistance Specialist, Grade 20

Montgomery County (MD) • Rockville, MD, US • $67.67k - $107.32k / year • 4d ago

JOB
#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#THIS IS A GRANT FUNDED POSITION FOR SIX (6) MONTHS, WITH AN END DATE OF 6/30/2026. #*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#Please Note: The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $67,672 - $87,206, based on the candidate’s qualifications and experience. WHO WE AREThe mission of the Montgomery County Sheriff’s Office is the law enforcement arm of the Judicial System. Our mission is to provide leadership and professional support, as required, to ensure that Court mandates are carried out in a manner which respects individual rights and freedoms. Our mission is to work cooperatively with all other law enforcement agencies within this county and throughout the Metropolitan Washington D.C. area, as well as all other branches of the Montgomery County Government. We strive to ensure that the people who live, work and visit Montgomery County are receiving the full range of law enforcement services required for a safe and orderly society.WHO WE ARE LOOKING FORThe Sheriff’s Office is currently recruiting for a Client Assistance Specialist (Term position: End date 6/30/2026) to provide a range of services, information and resources to domestic violence victims. The ideal candidate demonstrates professionalism, empathy, and the ability to support individuals in crisis with sensitivity and respect. This role requires strong interpersonal and communication skills, sound judgment, and the ability to navigate complex situations involving victims of domestic violence.The successful candidate will possess a strong understanding of trauma-informed practices, be comfortable collaborating with law enforcement and social service professionals and have a commitment to helping victims access the resources and protection they need to achieve safety and stability.

EXAMPLE OF DUTIES
As a Client Assistance Specialist, you will play a vital role in supporting victims of domestic violence by providing direct assistance, information, and connection to critical services. Responsibilities include but are not limited to: Managing an active caseload through outreach assignments, client calls, and walk-ins to the Center.Conducting comprehensive needs and danger assessments to determine appropriate levels of support and intervention.Developing individualized and comprehensive safety plans tailored to each client’s circumstances.Providing information on civil and criminal legal processes.Providing referrals to appropriate resources through partnerships maintained within the FJC network of providers.Collaboration with law enforcement and human services entities to provide coordinated interventions and assistance to victims. Maintaining accurate and confidential records, documentation, and statistical data for all casework activities.This position offers an opportunity to make a meaningful impact by helping individuals and families affected by domestic violence access safety, and vital community resources.

SUPPLEMENTAL INFORMATION
Preferred criteria screening questions will be used pertaining to: - Casework Management- Collaboration and Partnership- Crisis Intervention- Computer Software Applications