STI is one of the premier manufacturers of computers & IT technology across Pa.
A multi-channel organization with a strong sales division, thriving IT managed service business, with national & international clients
STI has experience continuous growth since its inception in 1980.
We attribute our sustained growth—even during a global recession—to the daily contributions of the remarkable individuals who make up our team.
We are seeking a detail-oriented, thorough, and organized IT technician to join our growing team. In this position, you will play a key role in providing support for all areas of IT. You will update systems, troubleshoot problems, and provide hands-on support for IT issues within our organization.
Successful candidates will have excellent customer service and must be outcome-oriented.
The ability to work in a fast-paced environment with strong attention to detail is essential.
You will be fully engaged and busy from the first day and we guarantee there will never be a dull moment.
IT Technician Duties and Responsibilities:
- Keep systems up-to-date through operating systems upgrades.
- Assisting to monitor networking equipment and servers.
- Assist with the implementation, and support of new software and features.
- Assist with monitoring of web performance, network availability, and security.
· Assist customers in our retail store front, handle cash, and other methods of payment.
· Assist customers with purchasing decisions, and guide them to a proper purchase.
- Troubleshooting for system errors.
- Provide helpdesk support to end users.
- Provide technical support either by phone, remote access or site visits as needed.
- Pulling wires inside & outside for Cat 5 / 6 network cables.
- Assisting with connectivity issues, equipment, and software.
- Modify configurations, utilities, software, etc.
- Set up equipment for new users.
- Install, test, and configure computers, peripherals, and related software.
- Assist in installation and updating networks.
- Assist with Servers, LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology, and more.
IT Technician Requirements and Qualifications:
- High school degree or equivalent; Associate’s degree in computer science, information systems or related field preferred but not required.
- CompTIA A+, CompTIA Net+ certification or other related IT professional certification not required but a plus.
- Able meet all federal / state required background checks.
- Previous experience as a help desk technician, computer technician, or IT support.
- Ability to troubleshoot and resolve multiple issues, simultaneously.
- Ability to multitask, prioritize, and manage time efficiently.
- Excellent verbal and written communication skills.
- Comfortable in a diverse and fast-paced environment.
- Goal-oriented, organized team player.
- Experience working with network and server management support.
- Up-to-date knowledge of new systems, information, software, and upgrades.
· ** Ability to climb a ladder, plus working in a bucket or scissor lift
- Ability to physically stand, bend, squat, and lift equipment up to 50 lbs.
Salary depends on skills and experience. Family-owned and family-friendly, offers 401(k) w/ company match, medical coverage, paid vacation & personal days and casual dress. To apply, please submit resume via Indeed, or Fax @ 724-962-1186 Attn: HR, or lastly visit http://www.stipc.com under " contact us " page. * Due to the anticipated volume of responses, we will contact only those candidates who most closely match our requirements. Only local candidates will be considered.
Job Types: Full-time, Part-time
Pay: $22,880.00 - $27,040.00 per year
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Required)
Willingness to travel:
Work Location: In person