Company Overview
Capital Women's Care provides total women's healthcare at the highest medical and ethical standards. This is a great opportunity to join one of the best OB/GYN practices in the area and a dynamic team. Capital Women's Care is a 150+ group of OB/GYNs located throughout Greater Washington, DC, Northern Virginia and Maryland.
Role Summary
The Medical Assistant/Front Desk Receptionist Float will be responsible for welcoming patients, collecting essential information and payments, performing administrative and clinical support tasks, and ensuring a smooth and positive experience for patients both in person and over the phone. This role will be approximately 80% clinical and 20% front desk, ideal for someone who thrives in a dynamic environment and is passionate about providing exceptional care to women. This role requires flexibility, a high degree of professionalism, and the ability to travel to multiple practice locations.
Key Responsibilities
Medical Assistant Duties:
- Responsible for verifying patient information by interviewing patient; recording medical history; confirming purpose of visit.
- Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.
- Responsible for collecting and preparing laboratory specimens, giving patients injections and drawing blood.
- Secures patient information and maintains patient confidence by completing and safeguarding electronic and paper medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
- Informs patients by transmitting physician's orders and questions about surgery.
- Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures, complying with legal regulations.
- Assist with sterilizing equipment / maintain proper working knowledge of the Autoclave.
Front Desk Duties:
- Greet and check-in/out patients in a courteous and professional manner.
- Collect co-pays and verify insurance eligibility.
- Register new patients and update existing patient demographics in the EHR.
- Schedule, confirm, and reschedule appointments.
- Answer and triage incoming calls; respond to patient inquiries.
- Obtain referrals, medical records, and prepare charts.
- Post daily charges and process payments.
Requirements
- High school diploma or GED required
- Certified Medical Assistant required
- Minimum 2 years of experience in a healthcare or clinical office (OB/GYN experience preferred)
- Proficiency in EHR systems and Microsoft Office Suite
- Solid understanding of medical terminology
- Excellent communication, interpersonal, and organizational skills
- Ability to handle sensitive information with professionalism and confidentiality
- Calm and effective under pressure; strong problem-solving skills
- Flexibility to adjust schedule on short notice to support provider needs
Medical Specialty
Work Location
- In-person position
- Must have reliable transportation and willingness to commute to offices in Fairfax, Manassas, Loudoun, Fredericksburg, Germantown, and Maryland
Equal Opportunity Employment:
CWC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status. If you are selected for further consideration, you will be subject to a background investigation and drug screening. Flu vaccination is a required condition of employment. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. This job description has been approved by all levels of management.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Bereavement leave
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Paid sick time
- Paid time off
- Pet insurance
- Vision insurance
Work Location: In person
