About us
Keener Management provides its residents with the very best in customer service and accountability.
Keener Management currently owns and manages over 2,000 apartments in 18 buildings, ranging in size from 19 apartments to 304 apartments.
Keener Management was founded on these three principles, which continue to guide the company today.
We invest tremendous amounts of time, energy and money to maintain our apartment buildings at the highest standards.
Our 80+ employees work hard every day to provide our residents with excellent customer service. From our building maintenance team through our management team, we are here to serve our residents in a courteous and professional manner.
Our dedication to integrity is all-consuming. We spend a great deal of time thinking about the right way, the ethical way, to resolve any issues that arise. We pride ourselves on treating our residents as we would like to be treated.
Our goal is to create the best possible environment for our residents – a wonderful home with a first-class staff that works hard every day to put our principles into practice.
We are a family-owned and operated real estate development company, specializing in managing multifamily properties. With a strong commitment to providing exceptional living experiences for our residents, we are seeking a dedicated and motivated Entry-Level Property Manager to join our team. This is an excellent opportunity to launch a career in property management and gain hands-on experience in a fast-paced, dynamic environment.
Job Summary: As an Entry-Level Property Manager, you will be responsible for supporting the day-to-day operations of our residential communities. You will work closely with the Property Manager to ensure a high level of resident satisfaction, efficient property maintenance, and adherence to company policies and procedures. This role provides an excellent opportunity to learn and develop valuable skills in property management.
Responsibilities:
Resident Relations:Assist in maintaining positive relationships with residents by addressing inquiries, concerns, and requests in a timely and professional manner via email, phone and in person.
Act as a point of contact for resident complaints, resolving issues promptly and effectively.
Leasing and Marketing:Provide excellent customer service to prospective tenants, from the first contact, through the property tour, and afterwards.
Be friendly and courteous.
Maintain online listings and monitor advertising platforms.
Maintain accurate records of rental applications, move-ins, and move-outs.
Property Maintenance:Assist in coordinating maintenance requests and work orders to ensure prompt resolution.
Conduct regular property inspections to identify maintenance needs and ensure compliance with safety and cleanliness standards.
Assist in maintaining inventory of supplies and coordinating vendor relationships.
Administrative Duties:Assist with maintaining accurate resident records, including lease agreements, rent payments, and communication logs.
Support the Property Manager with general administrative tasks as needed.
Qualifications:
- 4 year college degree required.
- Prior experience in customer service, hospitality, or property management is a plus.
- Excellent interpersonal and communication skills, with a strong customer service orientation.
- Detail-oriented with strong organizational and time management skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work effectively in a team environment and independently with minimal supervision.
- Strong problem-solving skills and the ability to handle multiple tasks simultaneously.
As an Entry-Level Property Manager, you will receive comprehensive training and support to develop your skills and knowledge in property management. This is an excellent opportunity to launch your career in the real estate industry and grow within a reputable company.
If you are passionate about providing exceptional service, possess strong organizational skills, and have a keen eye for detail, we invite you to apply for this exciting entry-level opportunity.
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Ability to commute/relocate:
- Washington, DC 20036: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
