OVERVIEW OF ATHENA:
ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability and getting the job done.
Job Title: Case Worker – Human Services Specialist III
Rate: $24.00/hour
Position Type: Full-Time
Location: Montgomery County, MD
Schedule: Monday through Friday, 8:30 a.m. – 5:00 p.m. (On-site only; not a remote position)
Position Summary:
The Montgomery County Department of Health and Human Services is seeking a dedicated Human Services Specialist III to provide direct case management and support services for individuals involved in domestic abuse cases. This role focuses on delivering management and coordination services for both survivors and perpetrators, ensuring compliance with program goals and facilitating access to community resources and interventions.
Key Responsibilities:
Intake/Assessment:
- Obtain client-specific information, including background, physical–psychic trauma, mental health/substance abuse, and other needs/concerns/issues.
- Make an evaluation; perform initial and follow-up assessments or program eligibility determinations.
- Make referrals in both English and Spanish.
Case Management:
- Provide bilingual information, guidance, and assistance to clients by enrolling them in, directly linking them to, or referring them to available community resources, including programs, services, and benefits.
- Collaborate with criminal justice providers.
- Attend case consultation meetings with internal/external providers to discuss client service plans and service outcomes.
Documentation:
- Prepare, maintain, and document case records accurately.
- Prepare reports as required.
- Provide comprehensive case management and follow-up services to assigned clients.
- Support both survivors and perpetrators of domestic abuse with a trauma-informed and balanced approach.
- Work with court-ordered and mandated clients, maintaining professionalism and sensitivity.
- Manage service plans, documentation, and progress reports in compliance with program requirements.
- Coordinate with internal and external partners, including social service agencies, courts, and treatment providers.
- Demonstrate strong communication and de-escalation skills when handling resistant or high-conflict clients.
Qualifications:
- Bachelor’s degree in social work, human services, psychology, or a related field; master’s degree preferred.
- Experience working with court-mandated or high-risk client populations.
- Strong interpersonal and crisis management skills.
- Ability to maintain professionalism and empathy in challenging situations.
- Bilingual proficiency in Spanish preferred.
Successful ATHENA employees will display the following characteristics:
- You strive to be the best in your field currently and in the future.
- You like to make your employer look good.
- You find solutions, where others only see problems.
- You are proactive, you make and meet commitments, and you perform your duties exceedingly well.
- You are aware of the employer’s needs at all times and are well-versed in what you personally and ATHENA can offer them as a whole.
- You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.
The benefits of working for ATHENA include:
- Support from a team of professionals committed to making your life better.
- Medical, dental, and vision insurance.
- Medical and dependent flexible spending account.
- Pet insurance.
- 401k with a generous employer match.
- Easy to use employee self-serve HR portal.
- Paid time off-15 Days.
- Unpaid Holidays.
The statements in this Job Posting are intended to describe the general nature and minimum level of work required. The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Application for employment is not intended to and does not create a contract or offer of work and if hired, employment with the company is on an at-will basis and could be terminated at the will of either party.
ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications including but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
#ATHENAJOBS-mid
Job Type: Full-time
Pay: $24.00 per hour
Language:
Work Location: In person
