Position Summary:
We are seeking a reliable and professional Front Desk Associate/Medical Assistant to join our medical office. The ideal candidate will serve as the first point of contact for patients and visitors, ensuring a welcoming and efficient front desk experience. This role requires strong communication skills, organizational abilities, and the ability to multitask in a fast-paced healthcare setting.
Responsibilities:
- Greet patients and visitors in a courteous and professional manner.
- Manage phone calls, emails, and other communications with patients, vendors, and healthcare partners.
- Schedule, confirm, and coordinate patient appointments using the office’s EHR/EMR system.
- Verify patient information, insurance details, and update records as needed.
- Taking and recording patient vitals in electronic medical records.
- Preparing and collecting specimens for lab pickup
- Assist with coordinating referrals and communicating with outside vendors.
- Support the medical team with administrative tasks to ensure smooth office operations.
- Maintain confidentiality of patient records and comply with HIPAA regulations.
Qualifications:
Required:
- High school diploma or equivalent.
- Fluent in Spanish and English (verbal and written).
- Experience with EHR/EMR systems.
- Strong communication and organizational skills.
- Ability to manage patient schedules efficiently and accurately.
Preferred:
- 1 year of medical front desk or related healthcare office experience.
- Certified Medical Assistant (CMA).
Skills & Attributes:
- Professional, friendly, and patient-focused demeanor.
- Strong multitasking and time management abilities.
- Attention to detail and accuracy in handling patient records.
- Team-oriented with the ability to also work independently.
Job Type: Part-time
Pay: $16.50 - $18.50 per hour
Work Location: In person
