Whitaker Brothers is a medium sized office machines company with approximately 40 employees. The company has been in existence for 80 years now and among the leaders in our industry. We are a family business that takes excellent care of it's employees, and have many tenured employees to show for it.
We are looking for a reliable Government/Commercial Sales Administrator to ensure the staff has adequate support to work efficiently. Our ideal candidate must have a strong ability to prioritize and work with little supervision; self-motivated and trustworthy and maintain a positive, team-oriented attitude. They must have an excellent knowledge of sales administration procedures and customer relationship management. Ultimately, the role of the Sales Administrator is to help our sales team focus more on selling and less on administrative tasks.
Daily responsibilities include directing and managing incoming sales leads to the appropriate representative, sending support matters to our service department, providing price quotes to customers, processing orders and purchase orders, speaking with customers about their requirements, and assisting in the submission of bids.
No relevant experience is required. We are looking for an individual with the following characteristics:
- Organizational skills for managing paperwork, sales data, and customer records efficiently
- Excellent written and verbal communication skills to liaise with sales team members and customers
- Customer service skills for dealing with customer queries, complaints, and requests in a professional and courteous manner
- Interpersonal skills for building strong relationships with team members and clients
- Problem-solving abilities to address and resolve potential issues that may affect sales operations
- Communicating effectively with the wider team to ensure that everyone is on the same page.
- Some experience/familiarity with GSA contracts would be helpful
- Assisting with promotional activities and trade shows
- Flexibility to work with other departments as needed
Pay: $40,000.00 - $48,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Paid training
- Retirement plan
Work Location: In person
