Assistant General Manager

Emmy Squared Pizza • Full-time • Washington, District of Columbia, United States • $45.26k - $66.67k / year • 3d ago

Emmy Squared Navy Yards is looking for a passionate and driven Assistant General Manager to support the day-to-day operations of our restaurant and help lead, guide, and develop our team. We are seeking an experienced hospitality leader who is ready to grow their career and play a key role in delivering exceptional guest experiences. As part of the Pizza Loves Emily Restaurant Group, Emmy Squared Pizza is an upscale casual, full-service restaurant brand with over 20 locations across the U.S., including New York City, Philadelphia, Washington DC, Nashville, Atlanta, and more. We are known for our Detroit-style pizza and our commitment to hospitality, quality, and team development.

This position offers:

Competitive salary
Quarterly bonus opportunities
Paid training program
Comprehensive health benefits package

Position Responsibilities:

As our Assistant General Manager, you will partner closely with the General Manager and oversee both front-of-house and back-of-house operations, including:

Team Leadership: Assist with hiring, onboarding, training, and developing restaurant team members. Provide daily supervision, coaching, and support to ensure policies, procedures, and service standards are consistently met.
Daily Operations: Supervise restaurant operations during shifts, inspect operational flow, delegate tasks, and ensure compliance with all company policies, processes, and health and safety standards.
Guest Experience: Oversee the floor during service, engage with guests, ensure all guests feel welcome, and lead service recovery efforts when issues arise to maintain a high level of guest satisfaction.
Financial & Labor Support: Assist with managing labor schedules, adjusting staffing as needed to meet business demands and financial goals.
Training & Development: Facilitate meetings and trainings on operational procedures, policies, and service standards while helping foster a positive, fun, and productive work environment.

Position Qualifications:

Experience: Minimum of 1 year of restaurant management experience in a full-service restaurant required.
Leadership: Proven ability to manage, develop, and motivate a high-performing team.
Skills: Proficiency with computers and restaurant systems; POS, scheduling, and reservation systems experience required (Toast and/or Dolce experience a plus). Strong written and verbal communication skills along with the ability to multitask and work effectively in a fast-paced environment while delegating responsibilities.
Passion & Flexibility: Passion for food, hospitality, and providing exceptional guest experiences. Availability to work weekends, holidays, and varying shifts.
Ability to lift/carry up to 40 lbs. and push/pull up to 75 lbs.
Ability to stand and walk for extended periods, with frequent bending, twisting, squatting, and reaching overhead.

Why Join Emmy Squared Pizza?

Join a growing restaurant group that values hospitality, teamwork, and creating memorable dining experiences for our guests. We are committed to developing leaders from within and supporting career growth at every level. Emmy Squared Pizza is an equal opportunity employer, and we welcome candidates from all backgrounds to apply.