Primary Duties:
- Follows and exemplifies company policies and procedures as detailed in each of the provided company policies, handbook and training materials.
- Accurately enters orders and delivers correct order to the correct table
- Retains knowledge of food and alcohol menu items, ingredients and proper parings
- Maintains a professional demeanor and appearance at all times.
- Recognizes technical and situational problems that may arise and reports them immediately to the General Manager and Assistant General Manager
- Performs all duties as outlined and any related similar duties that may be assigned from time to time
Job Requirements
- Ability to deliver professional, courteous, efficient service to our guests
- Competency with use of POS System and reservations system
- Commitment to maintaining neat appearance
- Ability to understand and follow specific written and oral directions
- Ability to lift heavy objects (up to 50#) with or without assistance, to stand for extended periods of time and to walk distances throughout the work day
- Pre-bus and maintain tables
- Superior verbal communication skills and the ability to work in a team environment
- Strong work ethic, with a desire to succeed
- Complete assigned side work and other duties
- Commitment to being on time every day
- Greet guests and build rapport by asking questions and initiating conversation
- Offer suggestions by using suggestive selling techniques Ability to be quick thinking and problem solving
- Show attention to detail
- Train and guide other servers as requested by managers
- Perform other tasks as assigned
- Prepare the tables, lay out napkins and utensils, make sure the condiments are refilled, performing all other preparation tasks
- Stay updated on current menu choices, specialties and menu deviations, know if the kitchen staff are running low of any menu item
- Handle table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks
- Maintain proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses
- Obtain revenues, issuing receipts, accepting payments, returning the change
- Ensure customer satisfaction, inviting customers to return
- Make management aware of any dissatisfied customers prior to their departure
- Perform basic cleaning tasks as needed or directed by supervisor
- Adhere to health and sanitation practices
- Filling in for absent staff as needed
- Assisting with special events
- Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the restaurant including days, nights and weekends.
- Attendance at all scheduled training sessions and meetings
Part-time candidates must be able to report at 4pm for dinner shifts on weekdays and have weekend and weekday availability.
Ideal full-time candidate will have lunch and dinner availability Wednesday-Sunday.
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided
- Sanitizing, disinfecting, or cleaning procedures in place
Duties:
- Greeting and seating customers
- Taking orders
- Delivering food
- Serving alcohol
- Busing, cleaning, and resetting tables
- Answering phone calls
- Placing to-go orders
- Prep or side work
- Preparing bill and processing payment
Typical end time:
- 11PM for dinner shift
- 4:30PM for lunch shift
Typical start time:
- 4PM for dinner shift
- 10:30AM for lunch shift
This Job Is:
- Open to applicants who do not have a high school diploma/GED
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- Open to applicants who do not have a college diploma
Tip income:
Work Remotely
Job Types: Seasonal, Part-time, Full-time
Pay: $400.00 - $1,000.00 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Experience:
- Full Service Dining: 1 year (Required)
Language:
Shift availability:
- Night Shift (Required)
- Day Shift (Preferred)
Work Location: In person
