Our client is seeking an experienced, hands-on Kitchen Manager to lead back-of-house operations for a busy, scratch-made sandwich shop known for high-quality ingredients, consistent execution, and exceptional hospitality. This role requires a strong culinary leader who can maintain product quality, streamline kitchen operations, develop a high-performing team, and uphold cost controls in a fast-paced environment.
- Recruit, hire, train, and mentor BOH team members to maintain a positive, high-performance kitchen culture.
- Lead by example on the line during peak service periods to ensure accuracy and consistency in sandwich production.
- Create efficient BOH schedules that align labor needs with sales volume.
- Foster a culture of accountability, teamwork, and continuous improvement.
- Oversee day-to-day kitchen operations, including prep, station setup, line execution, and closing routines.
- Ensure consistency in product quality, portioning, presentation, and recipe adherence for all sandwiches, sides, and house-made items.
- Maintain clean, organized workspaces and well-structured prep systems to ensure smooth service flow.
- Partner with front-of-house leadership to ensure coordinated service and timely ticket execution.
- Monitor ticket times and kitchen efficiency during high-volume periods.
- Manage food costs, ordering, inventory levels, and waste-control measures to support overall profitability.
- Conduct routine inventory counts and maintain proper product rotation and storage standards.
- Analyze usage and sales reports to forecast prep needs and maintain optimal stock levels.
- Support budgeting efforts and implement cost-saving strategies without compromising quality.
- Ensure full compliance with local health, sanitation, and food safety regulations.
- Maintain ServSafe standards and enforce proper food handling procedures.
- Uphold and improve kitchen SOPs regarding safety, equipment maintenance, and cleanliness.
- Conduct regular kitchen audits to ensure readiness for health inspections.
- Proven experience in kitchen management within a high-volume sandwich shop, café, deli, or similar scratch-made environment.
- Strong knowledge of food cost controls, inventory systems, and labor management.
- Excellent leadership, communication, and organizational skills.
- Ability to thrive in a fast-paced, service-driven environment and lead effectively during peak periods.
#TTS1
