Technology Operations Coordinator

Verus Mortgage Capital • Full-time • Remote (Washington, DC, US) • $70k - $75k / year • 1w ago

We are seeking a highly organized and detail-oriented Technology Operations Coordinator to support the CIO and broader IT organization. This role provides administrative and operational support across budgeting, vendor coordination, procurement, and IT processes.

This is an ideal opportunity for someone early in their career who is interested in gaining exposure to technology operations, business processes, and cross-functional work. The role plays a key part in keeping the Technology team organized, efficient, and running smoothly.

Responsibilities and Duties:

Administrative & Team Support

Provide administrative and coordination support to the CIO and IT leadership team
Assist with preparing materials and presentations for meetings and business reviews
Support scheduling, meeting coordination, and tracking of action items and follow-ups

Budgeting & Financial Coordination

Track and maintain IT budget data and actuals
Support preparation of financial reports and basic dashboards
Coordinate invoice submissions and track payment status
Maintain accurate records of expenses and vendor-related costs

Vendor & Contract Coordination

Support coordination with IT vendors, including scheduling meetings and follow-ups
Maintain and track vendor contracts, including key dates and renewal timelines
Assist in preparing materials for contract reviews and approvals

Procurement & Systems Support

Process hardware, software, and equipment requests through ServiceNow
Track procurement requests and ensure timely follow-up
Maintain accurate records of assets, licenses, and orders

License & Asset Tracking

Maintain records of software licenses and user assignments
Track renewal dates and support coordination of renewals
Assist in ensuring accurate tracking of technology assets

Policy & Compliance Support

Support updates and organization of IT policies and procedures
Assist in gathering documentation for audits, compliance reviews, and investor requests

Education and Experience:

High school diploma or equivalent required
0–2 years of experience in an administrative, operations, or support role (internship experience welcome)
Strong organizational skills and attention to detail
Ability to manage multiple tasks and prioritize effectively
Proficiency in Microsoft Office, especially Excel and PowerPoint
Strong communication skills and ability to work across teams
Interest in technology, operations, or business processes

Preferred Qualifications

Experience supporting a team or coordinating projects (academic, internship, or professional)
Familiarity with tools such as ServiceNow, Canva or similar systems
Exposure to budgeting, procurement, or vendor coordination processes

Key Competencies:

Organization & Attention to Detail: Maintains accurate records across budgets, vendors, contracts, and assets.
Time Management & Prioritization: Manages multiple tasks, deadlines, and follow-ups in a fast-paced environment.
Administrative & Operational Coordination: Supports leadership and team operations through scheduling, tracking, and process coordination.
Communication & Collaboration: Works effectively across teams, vendors, and stakeholders with clear and professional communication. Process Support & Continuous Improvement: Assists in maintaining and improving workflows related to procurement, compliance, and IT operations.

How This Role Demonstrates Our Values:

Integrity: Ensures accuracy and consistency in financial tracking, vendor records, and compliance documentation.
Collaboration: Partners with IT leadership, vendors, and cross-functional teams to keep operations running smoothly.
Excellence: Delivers reliable, organized support that enhances team efficiency and operational effectiveness.
Critical Curiosity: Seeks to understand technology operations, tools, and processes while identifying opportunities for improvement.

Benefits

Competitive compensation package, including base salary and performance-based bonus opportunities
401(k) plan with 100% company match up to 4%
Comprehensive health coverage: medical, dental, vision, HSA, and FSA options
Generous paid time off: 20 days PTO, company holidays, and sick time
Paid parental leave
Company-paid life insurance and disability coverage
Employee Assistance Program (EAP): mental health, financial, and wellness support
Professional development: tuition reimbursement and growth opportunities
Commuter and transit benefits

Successful applicants will exemplify strong ethics, integrity, respect for others, accountability for decisions and actions, and good citizenship.

Maintaining a reliable, uninterrupted high speed internet connection is a requirement of hybrid or remote positions.

All job duties and responsibilities must be performed within the guidelines of the Verus Residential Mortgage Employee Handbook and established company policies and procedures. It is the responsibility of each employee to maintain confidentiality of the company, its clients and to follow applicable laws and regulations in the performance of duties.

Verus Mortgage Capital is an equal opportunity employer. All qualified applicants are welcomed to apply and will receive consideration for employment without unlawful discrimination because of a person’s race, religious creed, color, national origin, citizenship status, ancestry, marital status, sex, age, or sexual orientation, or because of a person’s disability or medical condition.

About Invictus Capital Partners / Verus Mortgage Capital

Verus Mortgage Capital is an independent national mortgage investor. Verus offers its Sellers
responsible non-prime and Jumbo prime lending products that fill the credit void in today’s market. Verus consistently evaluates today’s market and credible borrower financing needs to offer our partners innovative solutions. Verus Mortgage Capital is an affiliate of Invictus Capital Partners please visit our website at https://verusmc.com/.

Department

Information Technology - Data & Reporting

Employment Type

Full Time

Location

Washington, DC

Workplace type

Onsite

Compensation

$70,000 - $75,000 / year

Reporting To

Application Support & IT Operations Manager