Position Summary
Renoxx Caregivers Inc. is seeking a Quality Assurance Administrative Assistant that will support the Quality Assurance (QA) team in maintaining compliance with internal policies, regulatory standards, and audit requirements. This role focuses on documentation tracking, data accuracy, audit preparation, and administrative coordination to ensure quality and compliance across programs.
The ideal candidate is analytical, organized, and proactive, with demonstrated experience reviewing records, identifying compliance gaps, analyzing trends, and implementing corrective actions within a healthcare or human services setting.
Key Responsibilities
- Conduct ongoing and scheduled quality assurance audits of client records, staff documentation, service logs, and electronic systems to ensure compliance with DDS regulations and organizational policies.
- Monitor and evaluate adherence to DDS standards, licensing requirements, internal procedures, and documentation timelines.
- Review, validate, and monitor data entries, staff training records, and compliance documentation for accuracy, completeness, and timeliness.
- Identify documentation gaps, compliance risks, and performance trends; develop, implement, and track corrective action plans in collaboration with leadership.
- Partner with cross-functional teams including Human Resources, Case Management, Nursing, and Operations to promote consistent quality and compliance practices.
- Support preparation for internal, external, and regulatory audits (including PCR reviews), ensuring audit readiness and timely resolution of findings.
- Track, analyze, and report quality assurance metrics, audit results, and compliance outcomes to leadership with actionable recommendations.
- Provide training, coaching, and technical assistance to staff on documentation standards, compliance expectations, and quality improvement initiatives.
- Maintain organized, secure, and up-to-date QA files, reports, and compliance documentation in accordance with confidentiality requirements.
- Assist with the development, review, and implementation of policies, procedures, and continuous quality improvement initiatives.
Qualifications
- Bachelor's degree in healthcare administration, Human Services, Business Administration, Social Work, or related field required.
- Experience with compliance systems, electronic health records (EHR), or HRIS platforms
- Familiarity with regulatory standards (e.g., DDA, DDS, HIPAA, or similar governing bodies)
- Basic understanding of audit processes and quality assurance frameworks
Key Competencies
- Detail-oriented and process-driven
- Accountability and follow-through
- Analytical thinking and problem-solving
- Strong documentation and reporting skills
- Ability to enforce compliance in a professional manner
Qualifications and Requirements:
- Clear CBC Background Check
- Proof of work authorization.
- Negative TB Test Result
- CPR and First Aid, and more
Required Skills and Qualifications
- Proven experience in administrative support, preferably in QA, compliance, or healthcare settings
- Strong attention to detail and accuracy in documentation
- Excellent organizational and time management skills
- Proficiency in Microsoft Office (especially Excel for tracking and reporting)
- Ability to handle sensitive and confidential information with discretion
- Strong written and verbal communication skills
- Ability to manage multiple deadlines in a compliance-driven environment
Why Join Us?
At Renoxx Caregivers Inc., we are committed to delivering high-quality, person-centered services. As a QA Specialist Assistant, you will play a key role in maintaining excellence, ensuring compliance, and improving outcomes for the individuals we serve.
If you’re passionate about analytics and meet the qualifications, we’d love to hear from you.
Thank you for considering this opportunity with Renoxx Caregivers, Inc.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
Experience:
- working with people with disabilities: 1 year (Preferred)
- the use of Excel: 3 years (Preferred)
- Quality Assurance within disability services.: 1 year (Preferred)
Work Location: In person
