About this role
A chef-driven craft food and coffee concept — known for small-batch offerings, premium ingredients, and exceptional guest experiences — is conducting a confidential search for a General Manager. The employer's name will be shared with qualified candidates during the screening process.
What you'll do
- Lead, coach, and develop a high-performing Front-of-House team
- Deliver exceptional guest experiences with a warm, positive service mindset
- Manage daily operations: scheduling, labor, inventory, ordering, and store standards
- Ensure product quality, cleanliness, and consistency across all touchpoints
- Drive KPIs including P&L, COGS, labor, sales, and customer sentiment
- Oversee catering operations, events, and community activations
- Recruit, hire, onboard, and train team members who embody a high-performance culture
Requirements
- 4+ years of management experience in hospitality, QSR, café, bakery, or food & beverage
- Experience leading teams of 10+ per shift
- Strong understanding of P&L, labor management, scheduling, and operations
- Ability to remain composed and effective in high-volume environments
- ServSafe Manager Certification, or ability to obtain within 90 days
- Availability to work weekends and holidays
Benefits
- Competitive salary + monthly performance bonus
- 45–50 hour workweek with scheduling flexibility
- 6 weeks paid parental leave
- Health, dental, and vision insurance
- Matching HSA + 401(k)
- Company-paid life insurance + Employee Assistance Program
- Pet insurance
- Generous PTO, sick time, and well-being time
- Employee discount program
- Growth opportunities within a rapidly expanding concept
Job type & schedule
- Full-time
- Must be available weekends and holidays
An Equal Opportunity Employer The Company is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. The Company is a drug-free workplace and participates in E-Verify. All offers of employment are contingent upon the completion and passing of the compliance process.
Pay: $65,000.00 - $70,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Restaurant management: 4 years (Required)
Language:
Ability to Commute:
- Washington, DC 20003 (Required)
Work Location: In person
