Department: Governmental Affairs
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
The Admin Assistant WDC supports the Government Affairs Department by providing legendary Customer Service and administrative support to Department Teams and Leaders, up to and including the Director level. They’ll manage overall department administrative functions and support lower ‑ complexity projects while working closely with the federal legislative and federal regulatory Teams based in Washington, DC. They’ll assist with activities that support the Company’s advocacy efforts, including legislative and regulatory research, drafting policy papers, covering congressional hearings and industry events, filing lobbying reports, and coordinating event ‑ related logistics and payments. The Admin Assistant WDC brings strong organizational, communication, and customer ‑ focused skills to support effective engagement with governmental bodies and ensure smooth day ‑ to ‑ day department operations.
Additional Details:
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our Campus. Due to the nature of this role, you would be required to work from our Washington, DC facility during business hours.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
Work under general supervision and may be assigned general projects
Manage small scale department projects and cultural activities
Support large event planning for the Department
Review department and company news closely and understand them in relationship to their organization
Write clear and concise responses to incoming email inquiries. Prepare communication on behalf of the Leader when directed
Edit and review all written correspondence
Submit expense reports and process payroll, as needed
Prioritize calendars and schedule travel arrangements under direction of Leader(s)
Organize and maintain all files, records, and other information
Assist in compiling reports
Serve as backup to Sr. Administrative Assistant(s)
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
Skilled in a high level of customer service delivery
Skilled in office management & department procedures
Ability to proactively seek creative ways to perform tasks in a timely and efficient manner
Ability to meet confidentiality expectations regarding confidential, proprietary and sensitive Company information
Ability to communicate professionally with Leaders and all internal & external Customers
Ability to set priorities, multitask, and work with a sense of urgency
Ability to use MS Applications: Outlook, Word, Excel, and PowerPoint
Ability to adapt to new technology applications and acquire new technical skills
Knowledge of the mission, purpose, and vision of Southwest Airlines and their department Understands the different functions of the department Education
Required: High School Diploma or GED
Experience
Required: Intermediate level experience, fully functioning broad knowledge in Administrative Support or Customer Service related fields
Preferred: Capitol Hill or political campaign experience
Preferred: Experience drafting memos, reports, and briefing materials
Preferred: State and or local government experience
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from limited space work station/desk/office area for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Ability to lift and/or pull medium weight loads (approx. 25-50 lbs) on occasion
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Ability to work in an on-call environment and flexible work schedule to support the needs of the business as needed
Pay & Benefits:
Competitive market salary from $52,300 per year to $58,100 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**
Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
Competitive health insurance for you and your eligible dependents (including pets)
Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
- Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
05/26/2026
