Project Coordinator/Administrative Assistant

PuroClean Certified Restoration Specialists • Full-time • Ashburn, VA, US • $17 - $26 / hour • 3m ago

Do you love staying organized and helping people through challenging situations? PuroClean of Sterling is looking for a dependable and compassionate Project Coordinator / Administrative Assistant to support our growing restoration team. This vital role keeps our daily operations running smoothly and allows our technicians to respond quickly and effectively when customers need us most.

At PuroClean, we serve homeowners and businesses facing unexpected property damage — from floods to fires. In this role, you’ll have the opportunity to make a real difference by providing calm, timely, and professional support to customers who may be overwhelmed and uncertain. If you're someone who thrives in a fast-paced environment, is driven by empathy, and takes pride in helping others, we want to hear from you!

What You’ll Be Doing:

Scheduling & Job Coordination

Coordinate daily schedules for our service technicians
Track all active jobs in our project management software
Assist with preparing job files, estimates, and work orders
Communicate with customers and subcontractors for job updates and confirmations

Administrative Support

Answer incoming phone calls with empathy and professionalism
Provide clear and reassuring communication to customers during stressful times
Manage emails, documents, and calls related to active jobs
Upload documentation, enter data, and maintain compliance standards

Office Operations

Maintain inventory of office and field supplies
Assist with billing and processing customer payments
Support HR paperwork and internal employee documentation
Help with light IT needs and perform regular computer backups

What We’re Looking For:

Strong organizational and multitasking skills
Excellent verbal and written communication
Customer service experience with a caring and calm demeanor
Empathy for people in distress and a genuine desire to help
Experience with administrative work or project coordination (preferred)
Team player attitude and a willingness to jump in wherever needed

Why PuroClean?
We restore peace of mind after property disasters. Whether it’s a flooded basement or smoke damage, we show up for our customers with speed, skill, and compassion. Join a team that values professionalism, integrity, and helping people get back on their feet.

Compensation:
Pay is based on experience and qualifications. Growth opportunities are available for committed, high-performing individuals.

To Apply:
Send us your resume and a brief message explaining why you'd be a great fit. We look forward to hearing from you!

Job Type: Full-time

Pay: $17.00 - $26.00 per hour

Benefits: