Banquet Operations Manager

Herrington on the Bay • Full-time • North Beach, MD, US • $65k - $75k / year • 1w ago

Lead the team behind Maryland's premier waterfront weddings

Position Overview

Join one of Maryland's premier waterfront wedding venues, where our team creates unforgettable celebrations in a collaborative, fast-paced, service-driven environment. Herrington on the Bay is seeking an experienced hospitality leader to oversee the execution of luxury weddings and special events. This hands-on leadership role is responsible for banquet operations, front-of-house service, beverage operations, staffing, and delivering an exceptional guest experience. If you thrive in a fast-paced environment, enjoy leading teams, and take pride in creating unforgettable hospitality experiences, we'd love to meet you.

Team Leadership

Lead, coach, and develop the Event Coordinator team and Front of House staff.
Foster a culture of hospitality, accountability, and teamwork through coaching, mentorship, and performance management.

Event Operations

Lead all event-day operations from setup through breakdown.
Ensure weddings and special events are executed according to timelines and client expectations.
Conduct venue inspections, oversee logistics, and resolve operational challenges in real time.
Partner with Event Coordinators to ensure seamless transitions throughout the event.

Beverage Operations

Oversee beverage inventory, ordering, vendor relationships, and cost controls.
Ensure bars are properly stocked, compliant, and event-ready.
Provide hands-on support during high-volume events when needed.

Hospitality & Guest Experience

Serve as the senior operational leader during events.
Deliver exceptional guest experiences by maintaining service standards and resolving client and guest concerns promptly

Operational Leadership

Collaborate with Culinary, Facilities, Sales, and Planning teams to support successful event execution.
Assist with staffing, labor management, operational improvements, and regulatory compliance.
Ensure each event is appropriately staffed by managing day-of staffing adjustments, call-outs, and operational coverage.

Qualifications

3–5 years of leadership experience in hospitality, banquet operations, catering, restaurants, hotels, or event venues. (required)
High school diploma or equivalent
Excellent organizational skills with the ability to manage multiple events simultaneously under tight deadlines.
Outstanding communication, problem-solving and Leadership skills to liaise confidently with clients, vendors, and team members.
Experience in banquet, catering, or event operations with a strong understanding of hospitality and guest service standards.
Proficiency with Microsoft Office (Excel, Outlook, Word) and event management software such as Caterease
Ability to work evenings, weekends, holidays, and occasional extended hours during peak event seasons.
Ability to legally serve alcohol in the state of Maryland
Ability to stand for extended periods, lift up to 50 pounds, and work both indoors and outdoors in varying weather conditions.

Why You'll Love This Role

You'll have the opportunity to lead one of the region's most experienced wedding hospitality teams while helping create unforgettable celebrations at one of Maryland's most recognized waterfront venues

Pay: $65,000.00 - $75,000.00 per year

Benefits: