Overview
We are seeking an experienced and dynamic Food & Beverage Supervisor to oversee daily operations within our hospitality establishment. The ideal candidate will possess strong leadership skills, extensive food service management experience, and a passion for delivering exceptional customer service. This role involves supervising staff, managing food and beverage operations, ensuring food safety standards, and maintaining high-quality service in a fast-paced environment. Previous experience in casual dining, fine dining, or banquet settings is required. The Food & Beverage Supervisor will play a key role in maintaining operational excellence and fostering a positive team atmosphere.
Responsibilities
- Supervise and coordinate daily food and beverage operations across all outlets, including casual dining, fine dining, catering, and bar services.
- Lead staff training and development initiatives to ensure high standards of food safety, customer service, and operational efficiency.
- Manage inventory control, including ordering supplies, stock rotation, and minimizing waste.
- Utilize POS systems such as Micros POS for order processing, cash handling, and sales reporting.
- Ensure adherence to food safety regulations and sanitation standards across all departments.
- Handle customer inquiries and resolve issues promptly to ensure guest satisfaction.
- Assist with shift management, scheduling staff shifts to meet business needs while controlling labor costs.
- Monitor restaurant performance metrics; implement improvements to optimize service delivery.
- Support budgeting efforts and manage costs related to food & beverage operations.
- Participate in interviewing and hiring new team members; oversee onboarding processes.
- Maintain a professional appearance and uphold the establishment’s hospitality standards at all times.
Requirements
- Proven supervisory experience in restaurant management or food service management roles within casual dining, fine dining, or banquet environments.
- Strong knowledge of food preparation, cooking techniques, and kitchen management.
- Experience with POS systems such as Micros POS; cash handling proficiency required.
- Excellent customer service skills with the ability to handle difficult situations diplomatically.
- Leadership skills with experience in staff training, team management, and development.
- Knowledge of food safety protocols and sanitation standards in the hospitality industry.
- Ability to manage inventory control effectively; previous experience with budgeting is a plus.
- Hospitality or culinary background preferred; hotel or restaurant experience highly desirable.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Excellent communication skills; capable of interviewing candidates and providing constructive feedback.
- Flexibility to work various shifts including weekends or holidays if needed; experience managing shift schedules is advantageous. This position offers an exciting opportunity for a motivated leader passionate about the food industry to contribute to a thriving hospitality environment while advancing their management career within a supportive team setting.
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
