Luxury Retail Sales Specialist

The Retail Network • Full-time • Washington, District of Columbia, United States • $24 / hour • 1w ago

Job description

Our client is a luxury ecommerce jeweler with appointment based showrooms throughout the US including a beautiful location in Georgetown! Great opportunity to join a company who is growing and also cares about the environment and giving back!

They are seeking a friendly, professional, career minded Retail Sales Associate in Georgetown/DC.

Starting rate is $24/hour plus annual target bonus of $7,000 and a comprehensive benefits package.

You MUST be able to work both weekend days, with 2 consecutive weekdays off.

Jewelry experience is NOT required. Full company paid training provided.

Retail Sales Associates are dedicated to providing an exceptional experience for every customer. The goal of the Sales and Customer Experience team is to create personalized experiences and build lasting relationships while sharing in the happiest moments of our customers' lives. The team operates in a fast-paced environment and is the engine which drives our company. As a team member, you will have the opportunity to have a clear impact on the company’s growth while developing your sales and service skills.

Key Responsibilities include:

Create memorable and personalized experiences for customers by providing support and responding to customer inquiries over phone, email, and live chat
Assist and guide customers through multiple purchasing decisions such as custom design orders and diamond options
Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly one on one experience in a luxury goods environment
Consistently seek ways to improve the customer experience while adding value to the sales team
Actively participate in weekly sales meetings
Collaborate across departments on special projects in order management, inventory, merchandising, and fraud prevention efforts

Specific qualifications:

BA degree or equivalent preferred
Sales & customer service experience in a retail and/or e-commerce position preferred
Excellent written and verbal communications
Attention to detail
Goal oriented and experienced achieving sales metrics and KPI's.
Ability to think critically and adapt quickly in a flexible environment
Exceptional time management skills and accountability
Team player with an ability to work collaboratively
Entrepreneurial spirit / self-starter
Strong computer skills
Interest in socially and environmentally responsible organizations and products

Job Type: Full-time

Pay: $24.00 per hour

Benefits: