Host/Hostess - Full Availability - Harbor Grille

Harbor Grille • Full-time • Baltimore, MD, US • $16 - $17 / hour • 2w ago

Air Ventures is a well-established, growth-oriented owner and operator of full service and quick service restaurants in airports across the United States. Our employees enjoy providing superior service to our guests from around the world. We are currently hiring a Host/Hostess for our concept in the BWI Airport, the Harbor Grille.

We offer medical, dental, & vision insurance, Short and Long-Term Disability, Life Insurance, paid vacation, paid parking and more! Come join our team!

Summary/Objective

This position is responsible for greeting guests at the door. The host/hostess seats and presents clean menus to guests in a friendly, professional and quick manner.

Essential Functions

Greets and seats guests, presents menus to guests, informs them of specials and soups.
Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
Takes names on a waiting list.
Runs the floor plan board.
Observes tables and keeps track of clean, dirty and occupied tables.
Buses and resets tables.
Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
Cleans, organizes and stocks menus at host area.
Answers phone and answers questions concerning the menu and restaurant.
Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
Fills to-go orders, if applicable.
Maintains restrooms throughout shift.
Sweeps foyer and front entrance area frequently.
Performs other duties as directed.

Preferred Education and Experience

Prior restaurant experience.
High school diploma or GED.

Additional Eligibility Qualifications

Must be eligible for and maintain SIDA badge required to work in airport.
Must be legally authorized to work in the United States.
Must be at least 18 years of age.

AAP/EEO Statement

Air Ventures LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Air Ventures LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Air Ventures LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Air Ventures LLC’s employees to perform their job duties may result in discipline up to and including discharge.

Job Types: Full-time, Part-time

Pay: $16.00 - $17.50 per hour

Benefits: