Administrative Assistant

Advantage Septic Service • Full-time • Manassas, VA, US • $23 / hour • 1w ago

About Advantage Septic Service

Advantage Septic Service is a premier, fully licensed residential and commercial septic contractor serving Fairfax, Prince William, Loudoun, Fauquier, and surrounding Northern Virginia counties. We take pride in delivering top-tier septic pumping, inspections, repairs, and wastewater management solutions. We are looking for a dependable, organized, and customer-focused Administrative Assistant to join our dispatch and office support team in Manassas.

Job Summary

As an Administrative Assistant at Advantage Septic Service, you will play a key role in keeping our day-to-day office operations running smoothly in a fast-paced environment. You will streamline administrative workflow, process service paperwork and permits, handle customer billing and invoices, and maintain precise digital and physical records to support our operations in Manassas.

Key Responsibilities

Work Order & Documentation Processing: Prepare, log, and organize service records, inspection reports, and job tickets; enter client data accurately into company management software.
Invoicing & Payments: Handle customer billing, processing credit card payments, sending receipts, and following up on outstanding accounts receivable.
Permit & County Records Coordination: Request, file, and track local county septic permits, health department inspection documentation, and real estate transfer paperwork as required.
Office & Inventory Coordination: Maintain general office supplies, handle incoming/outgoing mail, manage physical and digital customer files, and assist management with daily tasks.
Customer Service & Inquiries: Serve as a backup on phone calls and emails; field service inquiries, answer client questions, and provide assistance with professional telephone etiquette.

Qualifications & Requirements

Experience: 3-5 years of administrative assistant, receptionist, or office support experience (experience in dispatching, trade services, plumbing, construction, or septic industries is a strong plus).
Technical Skills: Proficiency with Microsoft Office (Word, Excel, Outlook) or Google Workspace; experience with dispatching/field management software or ServiceTitan is preferred.
Communication: Excellent verbal and written communication skills with strong telephone etiquette and customer-first problem-solving abilities.
Organization: Outstanding time-management skills with high attention to detail and accuracy in data entry.
Education: High school diploma or GED required

Pay: From $23.00 per hour

Benefits: