Retail Assistant Store Manager – Full-Time
At Suit City, we believe looking your best starts with feeling your best. We help customers look sharp and feel confident for life's most important occasions. From business attire to weddings, special events, and everyday style, our team delivers a personalized shopping experience built around exceptional service, expert guidance, and attention to detail.
We are looking for a motivated and results-driven Assistant Store Manager to help lead our retail team, drive sales performance, and ensure an exceptional customer experience. The ideal candidate has strong retail leadership skills, a passion for sales, and the ability to motivate a team in a fast-paced retail environment.
We're Hiring – Immediate Opening!
- Competitive annual salary of $48,000–$52,000
- Full-time employment
- Flexible scheduling based on availability and business needs
- Team-based performance bonuses
- Employee pricing and special merchandise discounts
- Paid training and ongoing professional development
- Opportunities for career growth and advancement
- Positive, team-oriented work environment
What You Bring
- Previous retail sales experience is required.
- Previous supervisory, team leadership, or assistant management experience is strongly preferred.
- Minimum of an Associate degree required. Bachelor's degree or higher preferred, ideally in Business Administration, Marketing, Retail Management, Fashion Merchandising, or a related field.
- Proven ability to drive sales, meet performance targets, and motivate team members.
- Strong leadership, communication, and interpersonal skills.
- Excellent customer service skills and a customer-first mindset.
- Ability to coach, train, and develop retail sales associates.
- Strong organizational, problem-solving, and decision-making skills.
- Interest in men's fashion, suits, styling, and retail merchandising.
- Ability to work independently while fostering a collaborative team environment.
- Availability to work a flexible schedule, including evenings, weekends, and holidays as needed.
What You'll Do
The Assistant Store Manager plays a key role in overseeing daily store operations, developing the sales team, and driving overall store performance. Responsibilities include, but are not limited to:
Sales Leadership & Performance
- Drive store sales performance by setting clear expectations and ensuring the team works toward individual and store-wide sales goals.
- Monitor daily, weekly, and monthly sales performance and identify opportunities to improve revenue.
- Coach associates on customer engagement, product knowledge, upselling, cross-selling, and closing techniques.
- Lead by example by actively engaging customers and demonstrating effective selling techniques.
- Help maximize average transaction value, units per transaction, and overall store conversion.
- Motivate the team through performance feedback, recognition, and accountability.
Team Management & Development
- Assist with recruiting, onboarding, training, and developing retail sales associates.
- Help coordinate employee schedules and ensure adequate floor coverage.
- Monitor employee performance and provide constructive feedback and coaching.
- Foster a positive, professional, and results-driven team environment.
- Help ensure team members follow company policies, procedures, and service standards.
Store Operations & Merchandising
- Assist with opening and closing procedures and oversee daily store operations.
- Maintain high standards of store cleanliness, organization, and visual presentation.
- Oversee inventory replenishment, shipment processing, stockroom organization, and merchandise counts.
- Assist with inventory management and help minimize inventory discrepancies and loss.
- Ensure the sales floor is properly stocked, organized, and visually appealing.
- Handle customer concerns, resolve complaints, and ensure customer satisfaction.
- Assist with point-of-sale operations, cash handling, and transaction accuracy.
Customer Experience
- Ensure customers receive personalized assistance throughout their shopping experience.
- Help customers select suits, shirts, shoes, blazers, pants, denim, and accessories.
- Provide guidance on suit sizing, fitting, styling, and coordinating complete outfits.
- Build lasting customer relationships through exceptional service and follow-up.
- Maintain a high standard of customer service across all customer interactions.
Compensation
Annual Salary: $48,000–$52,000, based on experience and qualifications, with opportunities for additional team-based performance bonuses.
Physical Requirements
- Ability to stand and walk for the majority of a work shift.
- Frequently bend, squat, reach, and twist as needed.
- Ability to lift and carry merchandise and supplies weighing up to 50 lbs.
- Ability to climb a ladder to access merchandise and supplies.
- Ability to distinguish between fabric patterns, colors, and garment details.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Suit City is an equal opportunity employer. We celebrate diversity and are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, disability, marital status, or any other status protected by applicable law.
Pay: $48,000.00 - $52,000.00 per year
Benefits:
Application Question(s):
- Are you available to work weekends, including both Saturdays and Sundays?
- Are you comfortable working toward individual and team sales targets?
- What would you do if a customer was unhappy with their purchase?
- What would you do if a customer is arguing with you?
- A customer comes into Suit City looking for a suit priced at $200. How would you approach the opportunity to recommend additional items such as shirts, shoes, ties, and accessories?
- Additionally, please submit your resume to https://suitcity.shop/careers
- How would you assist in leading the team and ensuring the store operations and sales are running smoothly?
Education:
Work Location: In person
