Location: Reston, VA OR Washington, DC

Schedule: On-site 5 days/week

Type: Contract

About the Team:
A well-established financial services organization is looking for a hands-on IT professional to support a close-knit team. You’ll have real ownership of day-to-day IT while partnering with experienced external infrastructure and security providers.

What You’ll Do:

Provide Tier 1 desktop and employee technology support.
Manage support tickets and troubleshoot common hardware/software issues.
Identify issues requiring escalation and coordinate with external IT teams.
Support cybersecurity, spam/malware protection, and basic security activities.
Assist with recurring IT audits and compliance-related requests.
Coordinate backup, disaster recovery, networking, and security vendors.
Serve as the bridge between users, leadership, and technical partners.

Core Tech & Skills:

Tier 1 Help Desk / Desktop Support
Ticketing & Incident Management
Windows / End-User Troubleshooting
Basic Networking Fundamentals
Cybersecurity & Malware Awareness
Firewall / Security Fundamentals
Backup & Disaster Recovery Concepts
IT Vendor Management

Nice to Have:

1–3 years of IT support experience
Financial services or regulated-industry exposure
Exposure to IT audits or security testing
Interest in growing into security/infrastructure

Pay: $20.00 - $22.00 per hour

Work Location: In person

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