The Care Specialist will assist with customer service questions and sales, maintaining the storefront's presentation, and ensuring a high-quality customer experience.

Care Specialists are expected to make the shop an environment that encourages educational forward-thinking, embraces inclusion, and practices the destigmatization of cannabis. Our ideal Care Specialist has a positive, upbeat attitude and a desire to help people find the best product for their needs. Previous Cannabis Experience is preferred. Cover letters are highly recommended.

Responsibilities

Staging and restocking product inventory to maintain a top-quality presentation at all times
The Care Specialist, directly reporting to the front-of-house manager, is responsible for executing and maintaining all daily operations of the front-of-house team to achieve the company goals and ethos
Additionally, the Care Specialist maintains the policies and procedures of the company and ensures compliance with all state and local laws and regulations
Extensive cannabis and product knowledge or eagerness to learn
Ensure all products sold are compliant and all customers are 21+ with a valid ID
Provide a unique and delightful experience to all visitors
Ability to work on a small team to achieve company and team goals
Performing duties as needed as outlined in the daily, weekly, and monthly objectives schedules
Executing and enforcing compliance with all local and state regulations
Follow weekly schedules to ensure there is proper coverage based on the business needs
Consistent development of sales, customer service, and organizational skills
Owning personal training and development regarding current product knowledge, policies, and procedures and seeking out answers as needed from the FOH Manager
Following all company Time and Attendance Policies
Maintain current and up-to-date knowledge of security procedures and protocols as applicable to position and facility
Computer usage

Experience

1-2 years experience in cannabis sales is preferred
2-3 years of hospitality experience

Skills

Ability to answer patient/customer questions regarding the different types of products, their uses, and consumption methods
Excellent communication and problem-solving skills
Positive Attitude
Exceptional customer service skills
The ability to concentrate on a task for significant periods of time

Job Requirements

High School Diploma or equivalent
Must be 21 and comply with all local, state, and company regulations
Learn and understand federal, state, and local industry and safety regulations laws
Must be able to pass a background check
Must be able to move, stand, and sit for extended periods of time
Lift and carry packages that weigh up to 40 lbs

We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected statuses as required by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

Please contact us to request accommodation. Individuals adversely impacted by the war on drugs are encouraged to apply.

Job Type: Full-time

Pay: $80,000.00 - $95,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Shift:

8 hour shift
Day shift
Evening shift

Education:

High school or equivalent (Required)

Experience:

Hospitality: 2 years (Required)

Ability to Commute:

Washington, DC 20002 (Required)

Ability to Relocate:

Washington, DC 20002: Relocate before starting work (Required)

Work Location: In person

flowerz

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