General Manager – Café / Gelato Shop

Pitango Gelato – Washington, DC & Reston, VA

Job Summary

Pitango Gelato is hiring General Managers for two locations — Reston Town Center (VA) and 14th Street (Washington, DC).

This is a hands-on leadership role for someone who can run day-to-day operations, lead a team, and deliver strong hospitality in a fast-paced café environment. We are looking for operators who take ownership, solve problems, and hold high standards.

About Pitango

Pitango is a Northern Italian–inspired company focused on high-quality gelato, coffee, and food, made with premium ingredients imported directly from Italy. We do not take shortcuts — and we expect the same from our leaders.

Key Responsibilities

Oversee daily operations of the café
Lead, train, and develop a high-performing team
Deliver excellent guest experience and hospitality
Manage labor, scheduling, and staffing
Control COGS and ordering
Maintain cleanliness, organization, and product quality standards
Troubleshoot POS, equipment, and day-to-day issues

Qualifications

2+ years of management experience in food service or hospitality
Strong leadership and communication skills
Ability to work in a fast-paced environment
Organized, accountable, and solution-oriented
Weekend and evening availability required

Compensation & Benefits

$50,000 – $60,000 salary (based on experience)
Performance-based bonus
Paid training
Opportunity for advancement within a growing company

Why Join Pitango

Be part of a growing company with multiple locations
Opportunity to lead your own shop and build a team
Work with a brand committed to quality and hospitality
Real growth potential as we expand

Locations

Reston Town Center, VA
14th Street, Washington, DC

(Placement will be based on experience and business needs)

Pay: $50,000.00 - $60,500.00 per year

Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Paid training

Experience:

Management: 2 years (Required)

License/Certification:

ServSafe (Required)

Ability to Commute:

Washington, DC 20009 (Preferred)

Work Location: In person

Pitango Gelato

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