Job Title: Work Control Coordinator
Department: Operations
FLSA Status: Non-Exempt
Spectrum Management, LLC has been serving the Washington, D.C. metropolitan area for over 24 years and provides a comprehensive array of services that include construction management, facilities management and real estate development services. Spectrum Management is seeking a Work Control Coordinator to support company clients by maintaining office systems and office operations for one of our Washington, D.C. locations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assists Tenants, Project Managers and Chief Engineers on a daily basis.
- Greets and provides excellent customer service to clients and visitors.
- Responds to routine questions and requests for information.
- Answers, screens, and directs incoming calls to the appropriate individual.
- Creates Task Orders for Contracting Officers and tenants and closes them out once work is completed.
- Distributes work orders and closes out all work request tickets.
- Manages and inputs information for Micromain.
- Works with preferred vendors on obtaining the best price, researching other vendors for best pricing, and working with the vendors on returns/service issues.
- Maintains invoices for the tenants, Contracting Officers and contractors.
- Creates and maintains all monthly deliverables, and distributes morning and daily reports.
- Maintains attendance records and schedules.
- Maintains all certificates of insurance and sub-contracts.
- Generates all preventive maintenance reports on a monthly basis.
- Maintains necessary reports for Accounts Payable.
- Maintains a secure office filing system.
- Other duties as assigned.
QUALIFICATIONS:
REQUIRED EDUCATION, EXPERIENCE and/or CERTIFICATIONS:
- High school diploma or GED
- At least one year of relevant office management/administrative experience
- 3+ years of experience with data entry, sorting and reporting using Excel (formulas, formatting, etc.)
- 3+ years of experience with Microsoft Office Suite
PREFERRED EDUCATION, EXPERIENCE and/or CERTIFICATIONS:
- Associates Degree.
- Experience with Micromain, Salesforce, Flowpath
- Facility/Building services experience a plus.
COMPETENCIES:
- Proficiency with all Microsoft Office products
- Ability to analyze and synthesize information
- Ability to learn quickly
- Excellent organizational and time management skills
- Strong attention to detail
- Ability to identify errors and inconsistencies
- Ability to work independently or as part of a team
- Exceptional oral and written communication skills
· Standard hours for this position are Monday – Friday, 8:30 am – 5:00 pm
· To Apply: Please submit a cover letter and resume.
Spectrum Management is an Equal Opportunity.
Job Type: Full-time
Pay: $21.40 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Please list the relevant Work Order Management Systems you have have experience utilizing.
- Are you currently a Washington, D.C. resident?
Education:
- High school or equivalent (Required)
Experience:
- office management/administrative: 1 year (Required)
- Work Order Management System: 1 year (Preferred)
- Microsoft Office 365 ( Word, Excel, Teams, Powerpoint, etc.): 3 years (Required)
- Microsoft Excel data entry, sorting and reporting: 3 years (Required)
- Commercial Facility/Building support service: 1 year (Required)
Work Location: In person